Maintenance et assistance du logiciel e-temptation

AI summary

This tender concerns maintenance and technical support services for the e-temptation software platform used by Bordeaux Métropole. The contract covers ongoing system upkeep, bug fixes, updates, and user assistance to ensure continuous operational availability.

#software maintenance#technical support#e-temptation#bordeaux métropole#public sector#helpdesk
Fit for

Software maintenance and support service providers with established experience in public-sector deployments and helpdesk operations should apply.

Key requirements

Suppliers must demonstrate proven expertise in software maintenance and support operations. Experience with similar platforms and the ability to provide responsive technical assistance are essential.

Frequently asked questions

  • What is this tender about?

    This tender concerns maintenance and technical support services for the e-temptation software platform used by Bordeaux Métropole. The contract covers ongoing system upkeep, bug fixes, updates, and user assistance to ensure continuous operational availability.

  • What are the requirements for suppliers?

    Suppliers must demonstrate proven expertise in software maintenance and support operations. Experience with similar platforms and the ability to provide responsive technical assistance are essential.

  • What type of company should bid?

    Software maintenance and support service providers with established experience in public-sector deployments and helpdesk operations should apply.

  • Who is the buyer?

    The buyer is Bordeaux Métropole.

Buyer
Bordeaux Métropole
Buyer ID: 80187·BOST Christine
Esplanade Charles de Gaulle, 33045, Bordeaux
Body responsible for review procedures
Tribunal administratif de Bordeaux
Buyer ID: 9F97A62A-93C2-0421-B374561242545B53
9 Rue Tastet, 33063, Bordeaux
Other organization
Avenue-Web Systèmes
Buyer ID: 9F97A5E5-FD83-E98B-D5F1D4B927439DFC
38170, Seyssinet-Pariset
Other organization
CCIRA de Bordeaux
Buyer ID: 9F97A64F-EE14-0819-333B4FACE8DAE7DC
Dreets Nouvelle-Aquitaine, 33090, Bordeaux
Other organization
Tribunal administratif de Bordeaux
Buyer ID: 9F97A67A-E7AA-8EC8-EAC1A0F370006134
9 Rue Tastet, 33063, Bordeaux
Other organization
HOROQUARTZ
Buyer ID: 1618795-1-0-1
Zac du Moulin Neuf 2 impasse Augustin Fresnel, 44800, saint Herblain

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