Suivi-Support de l’application Antares et prestations associées

AI summary

This tender concerns the provision of monitoring, support and maintenance services for the Antares application used by the National Old-Age Insurance Fund (Cnav). The contract includes technical support, application updates, performance monitoring, and associated service delivery to ensure continuous operation and user assistance.

#application support#it maintenance#public sector#france#cnav#antares#software services
Fit for

IT service providers and software support companies with proven experience in public-sector application maintenance and support services should apply. Multi-disciplinary teams capable of delivering comprehensive technical support are preferred.

Key requirements

Suppliers must demonstrate expertise in application support and maintenance, possess technical knowledge of the Antares system or similar platforms, and provide qualified personnel for on-call support. Experience in managing mission-critical applications for large public organisations is required.

Frequently asked questions

  • What is this tender about?

    This tender concerns the provision of monitoring, support and maintenance services for the Antares application used by the National Old-Age Insurance Fund (Cnav). The contract includes technical support, application updates, performance monitoring, and associated service delivery to ensure continuous operation and user assistance.

  • What are the requirements for suppliers?

    Suppliers must demonstrate expertise in application support and maintenance, possess technical knowledge of the Antares system or similar platforms, and provide qualified personnel for on-call support. Experience in managing mission-critical applications for large public organisations is required.

  • What type of company should bid?

    IT service providers and software support companies with proven experience in public-sector application maintenance and support services should apply. Multi-disciplinary teams capable of delivering comprehensive technical support are preferred.

  • Who is the buyer?

    The buyer is Caisse Nationale d'Assurance Vieillesse (Cnav).

Buyer
Caisse Nationale d'Assurance Vieillesse (Cnav)
Buyer ID: 18003503200010·Cnav
75019, Paris
Body responsible for review procedures
Tribunal administratif de Paris
Buyer ID: 17750005500013·Tribunal administratif de Paris
7, rue de Jouy, 75581, Paris
Other organization
SAS Arche MC2
Buyer ID: 38251931200088·SAS Arche MC2
Centre d’Affaires Eleusis 1 1 Rue Pierre et Marie Curie, 22190, Plérin

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