Tierce maintenance d'exploitation et de services des agences de l'eau
AI summary
This tender concerns third-party maintenance and IT service support for six water agencies (Seine Normandie). The contract covers help desk and user support services, plus operational maintenance of IT systems and shared data center infrastructure across all agencies.
IT service providers and systems integrators with demonstrated expertise in water utility infrastructure, third-party maintenance services, and experience managing complex multi-site environments.
Suppliers must provide 24/7 help desk support, IT system administration, infrastructure supervision, and data center management. Experience with multi-site water utility operations and proven SLA delivery capability are essential.
Frequently asked questions
What is this tender about?
This tender concerns third-party maintenance and IT service support for six water agencies (Seine Normandie). The contract covers help desk and user support services, plus operational maintenance of IT systems and shared data center infrastructure across all agencies.
What are the requirements for suppliers?
Suppliers must provide 24/7 help desk support, IT system administration, infrastructure supervision, and data center management. Experience with multi-site water utility operations and proven SLA delivery capability are essential.
What type of company should bid?
IT service providers and systems integrators with demonstrated expertise in water utility infrastructure, third-party maintenance services, and experience managing complex multi-site environments.
Who is the buyer?
The buyer is Agence de l'eau Seine Normandie.
Le présent marché a pour objet la tierce maintenance de services (centre d’assistance et support de proximité) et la tierce maintenance d’exploitation (supervision, administration et exploitation des infrastructures des SI) : Support et assistance aux utilisateurs des 6 agences ; Maintien en conditions opérationnelles (MCO) des SI des 6 agences et de l’infrastructure des centres de données communs aux 6 agences.
Tierce maintenance de services et tierce maintenance d’exploitation des agences de l'eau
Le présent marché a pour objet la tierce maintenance de services (centre d’assistance et support de proximité) et la tierce maintenance d’exploitation (supervision, administration et exploitation des infrastructures des SI) : • Support et assistance aux utilisateurs des 6 agences ; • Maintien en conditions opérationnelles (MCO) des SI des 6 agences et de l’infrastructure des centres de données co
Scoring criteria not specified
Computing match…
AI document analysis
We read the tender PDFs and DOCX files and surface key requirements, deadlines, budget and red flags.
Loading…