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France – Services de maintenance des systèmes et services d'assistance – Maintenance des solutions de Téléphonie et de relation client et services associés • Lot 1 : Prestations pour la solution de Téléphonie TOIP ALCATEL • Lot 2 : Prestations pour la solution de Relation Usager KIAMO

DeadlineMay 28, 2026 at 11:59 PM8 days left

AI summary

This tender concerns maintenance and support services for telecommunications and customer relationship management solutions. Lot 1 covers maintenance of Alcatel TOIP telephony systems, and Lot 2 covers support for Kiamo customer engagement platforms. The contract is valued at approximately €1.1 million.

#telephony maintenance#customer relationship management#alcatel toip#kiamo#technical support#france
Fit for

Service providers specializing in telecommunications systems maintenance and customer relationship management platform support should apply. Experience with Alcatel and Kiamo solutions is essential.

Key requirements

Suppliers must demonstrate expertise in maintaining Alcatel TOIP telephony infrastructure and Kiamo customer relationship management platforms. Technical certifications, proven experience with these specific systems, and ability to provide responsive support services are required.

Frequently asked questions

  • What is this tender about?

    This tender concerns maintenance and support services for telecommunications and customer relationship management solutions. Lot 1 covers maintenance of Alcatel TOIP telephony systems, and Lot 2 covers support for Kiamo customer engagement platforms. The contract is valued at approximately €1.1 million.

  • What are the requirements for suppliers?

    Suppliers must demonstrate expertise in maintaining Alcatel TOIP telephony infrastructure and Kiamo customer relationship management platforms. Technical certifications, proven experience with these specific systems, and ability to provide responsive support services are required.

  • What type of company should bid?

    Service providers specializing in telecommunications systems maintenance and customer relationship management platform support should apply. Experience with Alcatel and Kiamo solutions is essential.

  • Who is the buyer?

    The buyer is A.S.P..

  • When does this tender close?

    Submissions close on May 28, 2026.

  • What is the estimated value?

    The estimated value is 1,100,000 EUR.

Maintenance des solutions de Téléphonie et de relation client et services associés • Lot 1 : Prestations pour la solution de Téléphonie TOIP ALCATEL • Lot 2 : Prestations pour la solution de Relation Usager KIAMO

Buyer
A.S.P.
Buyer ID: 13000637200010·Laure LIZEAUX
2 RUE DU MAUPAS, 87000, LIMOGES
+33555120769appui-mp@asp.gouv.frhttps://www.asp-public.fr
Body responsible for review procedures
Tribunal administratif de Limoges
Buyer ID: 17870005000010
2 cours Bugeaud, 87000, Limoges
www.greffe.ta-greffe@juradm.frwww.greffe.ta-greffe@juradm.fr

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