France – Services de technologies de l'information, conseil, développement de logiciels, internet et appui – ORANUM202600427_SYMPUL 3_Digital workplace & Service desk
AI summary
This tender concerns the selection of a service provider for digital workplace and service desk support under the CNES SYMPUL 3 IT managed services programme. The contract comprises a composite framework agreement with a fixed fee component and subsequent market orders. This is a two-phase procurement process; the first phase selects qualified candidates for the second phase bid.
IT services companies specializing in managed services, helpdesk support, and digital workplace solutions should apply. Organizations with experience supporting research and space sector clients are preferred.
Suppliers must demonstrate expertise in digital workplace and service desk management, IT infrastructure support, and managed services delivery. Experience with large-scale enterprise IT environments and proven service quality metrics are required.
Frequently asked questions
What is this tender about?
This tender concerns the selection of a service provider for digital workplace and service desk support under the CNES SYMPUL 3 IT managed services programme. The contract comprises a composite framework agreement with a fixed fee component and subsequent market orders. This is a two-phase procurement process; the first phase selects qualified candidates for the second phase bid.
What are the requirements for suppliers?
Suppliers must demonstrate expertise in digital workplace and service desk management, IT infrastructure support, and managed services delivery. Experience with large-scale enterprise IT environments and proven service quality metrics are required.
What type of company should bid?
IT services companies specializing in managed services, helpdesk support, and digital workplace solutions should apply. Organizations with experience supporting research and space sector clients are preferred.
Who is the buyer?
The buyer is Centre National d'Etudes Spatiales.
When does this tender close?
Submissions close on May 18, 2026.
La présente mise en concurrence s'inscrit dans le cadre du projet d'infogérance du CNES nommé SYMPUL. SYMPUL 3 / lot 3 a pour objet de sélectionner le futur Titulaire de l'Accord-cadre composite (comprenant une part forfaitaire et une part à marchés subséquents) relatif aux prestations de Digital Workplace et Service Desk. Cette première phase vise tout d'abord à sélectionner les candidats qui seront invités à soumettre une offre lors d'une seconde phase.
ORANUM202600427_SYMPUL 3_Digital workplace & Service desk
La présente mise en concurrence s'inscrit dans le cadre du projet d'infogérance du CNES nommé SYMPUL. SYMPUL 3 / lot 3 a pour objet de sélectionner le futur Titulaire de l'Accord-cadre composite (comprenant une part forfaitaire et une part à marchés subséquents) relatif aux prestations de Digital Workplace et Service Desk. Cette première phase vise tout d'abord à sélectionner les candidats qui seront invités à soumettre une offre lors d'une seconde phase.
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