France – Services de maintenance des systèmes et services d'assistance – Tierce maintenance de services et tierce maintenance d’exploitation
AI summary
This tender concerns third-party maintenance and support services for information systems across six regional water agencies. The contract covers user support, helpdesk operations, system administration, supervision, and infrastructure management for IT systems and shared data centers serving all six agencies.
IT service providers and systems integrators with proven experience in third-party maintenance and IT infrastructure management should apply.
Suppliers must demonstrate expertise in IT system maintenance, infrastructure management, and user support services. Experience managing multi-site environments and data center operations is required.
Frequently asked questions
What is this tender about?
This tender concerns third-party maintenance and support services for information systems across six regional water agencies. The contract covers user support, helpdesk operations, system administration, supervision, and infrastructure management for IT systems and shared data centers serving all six agencies.
What are the requirements for suppliers?
Suppliers must demonstrate expertise in IT system maintenance, infrastructure management, and user support services. Experience managing multi-site environments and data center operations is required.
What type of company should bid?
IT service providers and systems integrators with proven experience in third-party maintenance and IT infrastructure management should apply.
Who is the buyer?
The buyer is Agence de l'eau Seine Normandie.
When does this tender close?
Submissions close on May 26, 2026.
Le présent marché a pour objet la tierce maintenance de services (centre d’assistance et support de proximité) et la tierce maintenance d’exploitation (supervision, administration et exploitation des infrastructures des SI) : Support et assistance aux utilisateurs des 6 agences ; Maintien en conditions opérationnelles (MCO) des SI des 6 agences et de l’infrastructure des centres de données communs aux 6 agences.
Tierce maintenance de services et tierce maintenance d’exploitation des agences de l'eau
Le présent marché a pour objet la tierce maintenance de services (centre d’assistance et support de proximité) et la tierce maintenance d’exploitation (supervision, administration et exploitation des infrastructures des SI) : • Support et assistance aux utilisateurs des 6 agences ; • Maintien en conditions opérationnelles (MCO) des SI des 6 agences et de l’infrastructure des centres de données co
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