France – Services de technologies de l'information, conseil, développement de logiciels, internet et appui – AVIS D'ATTRIBUTION - TIERCE MAINTENANCE APPLICATIVE DES PARAMÉTRAGES ET DÉVELOPPEMENTS SPÉCIFIQUES DE LA SOLUTION EASYVISTA ET DE SES MODULES INTÉGRÉS DANS LE CONTEXTE DU CONSEIL DÉPARTEMENTAL DES BOUCHES-DU-RHÔNE
AI summary
This tender concerns third-party application maintenance services for EasyVista software customizations and integrated modules deployed at the Conseil départemental des Bouches-du-Rhône. The contract includes support, bug fixes, and technical assistance for the departmental council's IT service management system.
IT service providers and software maintenance specialists with certified experience in EasyVista implementations and ITSM platforms should bid. Established firms with references in public sector technical support are preferred.
Suppliers must demonstrate expertise in EasyVista platform maintenance, ITSM solutions, and custom application support. Experience supporting large public sector IT infrastructure and proven technical competency in the deployed modules are required.
Frequently asked questions
What is this tender about?
This tender concerns third-party application maintenance services for EasyVista software customizations and integrated modules deployed at the Conseil départemental des Bouches-du-Rhône. The contract includes support, bug fixes, and technical assistance for the departmental council's IT service management system.
What are the requirements for suppliers?
Suppliers must demonstrate expertise in EasyVista platform maintenance, ITSM solutions, and custom application support. Experience supporting large public sector IT infrastructure and proven technical competency in the deployed modules are required.
What type of company should bid?
IT service providers and software maintenance specialists with certified experience in EasyVista implementations and ITSM platforms should bid. Established firms with references in public sector technical support are preferred.
Who is the buyer?
The buyer is Conseil départemental des Bouches-du-Rhône (CD13).
What is the estimated value?
The estimated value is 2,116,833 EUR.
Le présent avis d'attribution concerne : TIERCE MAINTENANCE APPLICATIVE DES PARAMÉTRAGES ET DÉVELOPPEMENTS SPÉCIFIQUES DE LA SOLUTION EASYVISTA ET DE SES MODULES INTÉGRÉS DANS LE CONTEXTE DU CONSEIL DÉPARTEMENTAL DES BOUCHES-DU-RHÔNE
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TIERCE MAINTENANCE APPLICATIVE DES PARAMÉTRAGES ET DÉVELOPPEMENTS SPÉCIFIQUES DE LA SOLUTION EASYVISTA ET DE SES MODULES INTÉGRÉS DANS LE CONTEXTE DU CONSEIL DÉPARTEMENTAL DES BOUCHES-DU-RHÔNE
Le présent lot concerne : TIERCE MAINTENANCE APPLICATIVE DES PARAMÉTRAGES ET DÉVELOPPEMENTS SPÉCIFIQUES DE LA SOLUTION EASYVISTA ET DE SES MODULES INTÉGRÉS DANS LE CONTEXTE DU CONSEIL DÉPARTEMENTAL DES BOUCHES-DU-RHÔNE
- PricePrix des prestations (article 7.3 du RC)35%
- QualityPilotage et réalisation des prestations (article 7.3 du RC)32%
- QualityIndicateurs (article 7.3 du RC)3%
- QualityExpérience et compétences des moyens humains dédiés (article 7.3 du RC)20%
- QualityExigences de cybersécurité (article 7.3 du RC)10%
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