France – Maintenance et réparation de matériel informatique – Fourniture, paramétrage et maintenance d'une solution de billetterie et prestations associées

DeadlineJune 29, 2026 at 03:00 PMClosed 16 days ago

AI summary

This tender concerns the supply, implementation, hosting, and maintenance of a ticketing solution for Chaillot – Théâtre National de la Danse. The scope includes hardware installation, software integration, user support services, and corrective, adaptive, and evolutionary maintenance. CRM functionality is excluded and will be procured separately.

#ticketing solution#software implementation#maintenance services#cultural venue#france#hosting platform#it integration
Fit for

Technology solution providers or integrators specializing in ticketing systems for performing arts venues, with proven capabilities in software deployment, hosting, and long-term support.

Key requirements

Suppliers must be capable of delivering and deploying a ticketing platform with integration interfaces, hardware installation, software provisioning, and ongoing technical support. Experience with cultural venue ticketing systems and multi-year maintenance commitments are expected.

Frequently asked questions

  • What is this tender about?

    This tender concerns the supply, implementation, hosting, and maintenance of a ticketing solution for Chaillot – Théâtre National de la Danse. The scope includes hardware installation, software integration, user support services, and corrective, adaptive, and evolutionary maintenance. CRM functionality is excluded and will be procured separately.

  • What are the requirements for suppliers?

    Suppliers must be capable of delivering and deploying a ticketing platform with integration interfaces, hardware installation, software provisioning, and ongoing technical support. Experience with cultural venue ticketing systems and multi-year maintenance commitments are expected.

  • What type of company should bid?

    Technology solution providers or integrators specializing in ticketing systems for performing arts venues, with proven capabilities in software deployment, hosting, and long-term support.

  • Who is the buyer?

    The buyer is Chaillot - Théâtre National de la Danse.

  • When does this tender close?

    Submissions close on June 29, 2026.

  • What is the estimated value?

    The estimated value is 300,000 EUR.

Le présent marché porte sur la fourniture, la mise en oeuvre l'hébergement et la maintenance d'une solution de billetterie uniquement. Le CRM n'est pas dans le périmètre du marché et fera l'objet d'un projet distinct au 2e semestre 2026. Les prestations de fournitures et de services attendues portent sur : - La mise à disposition d'une solution de billetterie ; - Les interfaces en lien avec la billetterie (notamment vers le logiciel de CRM) ; - L'installation des principaux éléments matériels associés ; - La fourniture et l'intégration de logiciels connexes ; - Des services d'assistance et de support aux utilisateurs ; - La maintenance corrective, adaptative et évolutive de l'ensemble

Buyer
Chaillot - Théâtre National de la Danse
Buyer ID: 89004·Chaillot Théâtre National de la Danse
1 place du Trocadéro, 75016, Paris
Body responsible for review procedures
Tribunal administratif de Paris
Buyer ID: 8ADDAA75-91D2-60CC-2BF451F92B469E06
7 rue de Jouy, 75181, Paris
Other organization
Avenue-Web Systèmes
Buyer ID: 8ADDAA57-B775-9829-B234136C3EBB231C
38170, Seyssinet-Pariset
Other organization
Tribunal administratif de Paris
Buyer ID: 8ADDAA84-CB58-C535-DD34B599A435B433
7 rue de Jouy, 75181, Paris

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