France – Services de maintenance de systèmes – Support de premier niveau aux utilisateurs de la plateforme SALOME
AI summary
This tender concerns first-level user support services for the SALOME platform. The CEA de Paris Saclay seeks a service provider to deliver helpdesk and technical assistance to platform users, handling initial troubleshooting and user inquiries.
First-level support service providers, IT helpdesk operators, or technical support companies with experience in user assistance and software platform support.
Suppliers must demonstrate expertise in technical support, user helpdesk operations, and familiarity with scientific or engineering software platforms. Knowledge of SALOME or similar computational tools is advantageous.
Frequently asked questions
What is this tender about?
This tender concerns first-level user support services for the SALOME platform. The CEA de Paris Saclay seeks a service provider to deliver helpdesk and technical assistance to platform users, handling initial troubleshooting and user inquiries.
What are the requirements for suppliers?
Suppliers must demonstrate expertise in technical support, user helpdesk operations, and familiarity with scientific or engineering software platforms. Knowledge of SALOME or similar computational tools is advantageous.
What type of company should bid?
First-level support service providers, IT helpdesk operators, or technical support companies with experience in user assistance and software platform support.
Who is the buyer?
The buyer is CEA DE PARIS SACLAY.
When does this tender close?
Submissions close on July 16, 2026.
Support de premier niveau aux utilisateurs de la plateforme SALOME
Support de premier niveau aux utilisateurs de la plateforme SALOME
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