France – Services d'aide aux utilisateurs et services d'assistance – Fourniture d'un service de téléassistance auprès des personnes âgées vivant dans une résidence autonomie ou à domicile sur les 28 communes du territoire de Grand Lac
AI summary
This tender concerns the provision of teleassistance services for elderly people living in autonomous residences or at home across 28 municipalities in the Grand Lac territory. The selected provider will deliver emergency response and user support services through a framework agreement with a maximum annual budget of €245,000 HT.
Service providers specializing in teleassistance, emergency response systems, or elderly care support services should bid. Companies with established infrastructure for 24/7 monitoring and call handling are preferred.
Providers must demonstrate experience in teleassistance service delivery for elderly populations, possess appropriate call-centre infrastructure, and comply with French healthcare and social services regulations. Experience in managing emergency response systems is required.
Frequently asked questions
What is this tender about?
This tender concerns the provision of teleassistance services for elderly people living in autonomous residences or at home across 28 municipalities in the Grand Lac territory. The selected provider will deliver emergency response and user support services through a framework agreement with a maximum annual budget of €245,000 HT.
What are the requirements for suppliers?
Providers must demonstrate experience in teleassistance service delivery for elderly populations, possess appropriate call-centre infrastructure, and comply with French healthcare and social services regulations. Experience in managing emergency response systems is required.
What type of company should bid?
Service providers specializing in teleassistance, emergency response systems, or elderly care support services should bid. Companies with established infrastructure for 24/7 monitoring and call handling are preferred.
Who is the buyer?
The buyer is CIAS de Grand Lac.
When does this tender close?
Submissions close on August 20, 2026.
What is the estimated value?
The estimated value is 0 EUR.
Fourniture d'un service de téléassistance auprès des personnes âgées vivant dans une résidence autonomie ou à domicile sur les 28 communes du territoire de Grand Lac. Accord cadre mono attributaire de service à bons de commande avec seulement un maximum annuel : 245 000,00 euro(s) HT par an
Fourniture d'un service de téléassistance auprès des personnes âgées vivant dans une résidence autonomie ou à domicile sur les 28 communes du territoire de Grand Lac
Fourniture d'un service de téléassistance auprès des personnes âgées vivant dans une résidence autonomie ou à domicile sur les 28 communes du territoire de Grand Lac. Accord cadre mono attributaire de service à bons de commande avec seulement un maximum annuel : 245 000,00 euro(s) HT par an
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