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France – Services de gestion de biens immobiliers pour le compte de tiers – PRESTATIONS D’ASTREINTES TELEPHONIQUES A DESTINATION DES CLIENTS DE LA SHLMR

DeadlineAugust 10, 2026 at 12:00 PM26 days left

AI summary

This tender concerns on-call telephone services for customers of SHLMR, a social housing organization in Réunion. The contract covers emergency and out-of-hours support services for residents of affordable housing properties managed by the organization.

#on-call services#telephone support#social housing#réunion#customer service#emergency response
Fit for

Companies specializing in call center services, emergency response centers, or facilities management support services should apply. Experience serving social housing or public-sector clients is advantageous.

Key requirements

Suppliers must be capable of providing 24/7 telephone on-call services with multilingual support if required. Experience in customer service and emergency response handling is essential.

Frequently asked questions

  • What is this tender about?

    This tender concerns on-call telephone services for customers of SHLMR, a social housing organization in Réunion. The contract covers emergency and out-of-hours support services for residents of affordable housing properties managed by the organization.

  • What are the requirements for suppliers?

    Suppliers must be capable of providing 24/7 telephone on-call services with multilingual support if required. Experience in customer service and emergency response handling is essential.

  • What type of company should bid?

    Companies specializing in call center services, emergency response centers, or facilities management support services should apply. Experience serving social housing or public-sector clients is advantageous.

  • Who is the buyer?

    The buyer is Société d'Habitations à Loyer Modéré de la Réunion.

  • When does this tender close?

    Submissions close on August 10, 2026.

PRESTATIONS D’ASTREINTES TELEPHONIQUES A DESTINATION DES CLIENTS DE LA SHLMR

Buyer
Société d'Habitations à Loyer Modéré de la Réunion
Buyer ID: 31089517200016·SHLMR - Direction des Achats et des Affaires Juridiques - 31 rue Léon Dierx - BP 20700 - 97474 Saint-Denis Cedex - Horaires: du lundi au jeudi de 8h00 à 12h00 et de 13h à 16h45 et le vendredi de 8h00 à 12h00 sauf jours fériés
31 rue Léon Dierx - BP 20700, 97474, SAINT-DENIS (ILE DE LA REUNION)
+262 262401010marches@shlmr.frhttps://www.shlmr.fr/
Other organization
Publications Office of the European Union
Buyer ID: PUBL
2417, Luxembourg
+352 29291ted@publications.europa.euhttps://op.europa.eu

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