France – Services de gestion des installations informatiques – Infogérance globale du système d'information

AI summary

This tender concerns comprehensive IT infrastructure management services for Société Publique Locale Chambley-Madine. Services include system operation, administration, maintenance, user support (Level 1-3), network and security management, implementation of audit recommendations, and strategic governance support for the organization's information systems.

#it management#managed services#infrastructure#france#system administration#network security
Fit for

IT service providers and managed service providers (MSPs) with proven experience in comprehensive IT infrastructure management, system administration, and security operations should bid.

Key requirements

Suppliers must demonstrate expertise in IT infrastructure management, system security, network administration, and user support. Capability to ensure service continuity, implement corrective actions, and provide strategic IT governance support is essential.

Frequently asked questions

  • What is this tender about?

    This tender concerns comprehensive IT infrastructure management services for Société Publique Locale Chambley-Madine. Services include system operation, administration, maintenance, user support (Level 1-3), network and security management, implementation of audit recommendations, and strategic governance support for the organization's information systems.

  • What are the requirements for suppliers?

    Suppliers must demonstrate expertise in IT infrastructure management, system security, network administration, and user support. Capability to ensure service continuity, implement corrective actions, and provide strategic IT governance support is essential.

  • What type of company should bid?

    IT service providers and managed service providers (MSPs) with proven experience in comprehensive IT infrastructure management, system administration, and security operations should bid.

  • Who is the buyer?

    The buyer is Société Publique Locale Chambley - Madine.

Le présent marché a pour objet la réalisation de prestations d'infogérance globale du système d'information de la Société Publique Locale Chambley-Madine. Ces prestations comprennent notamment : * L'exploitation, l'administration et le maintien en conditions opérationnelles (MCO) et de sécurité (MCS) du système d'information ; * Le support aux utilisateurs (N1, N2, N3) ; * La gestion, l'évolution et la sécurisation des infrastructures réseaux, systèmes et téléphonie ; * La mise en oeuvre des actions correctives issues de l'audit du système d'information réalisé préalablement ; * L'accompagnement stratégique et opérationnel de la SPL dans la gouvernance de son système d'information. Le périmètre détaillé des prestations est défi ni dans le Cahier des Clauses Techniques Particulières (CCTP). Le titulaire s'engage à assurer une continuité de service optimale, à garantir la sécurité des systèmes et des données, et à proposer une démarche d'amélioration continue

Buyer
Société Publique Locale Chambley - Madine
Buyer ID: 81917·PEDON Julie
Maison de Madine, 55210, Nonsard-Lamarche
Body responsible for review procedures
Tribunal administratif de Strasbourg
Buyer ID: 00E7452B-DB93-E393-C81A84AE886435C9
31, avenue de la Paix, 67070, Strasbourg
Other organization
Avenue-Web Systèmes
Buyer ID: 00E744F9-A3BA-1576-AB59132E4AFEC0A4
38170, Seyssinet-Pariset
Other organization
Tribunal administratif de Strasbourg
Buyer ID: 00E7453B-B06E-2F75-8198E6873272424E
31, avenue de la Paix, 67070, Strasbourg
Other organization
FCC INFORMATIQUE
Buyer ID: 1815923-1-0-1
Rue Prayon, 57685, Augny

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