France – Services d'assistance technique informatique – Mise en place de prestations de support technique informatique de l'environnement de travail pour l'ensemble des activités de la Ville de Rouen et de la Métropole Rouen Normandie

AI summary

This tender concerns the provision of technical IT support services for the working environment across all activities of the City of Rouen and Rouen Normandy Metropolis. The contract covers comprehensive IT helpdesk and technical assistance for the municipal and metropolitan administration.

#it support#helpdesk services#technical assistance#rouen#public administration#france
Fit for

IT service providers specializing in technical support and helpdesk operations, with proven experience supporting public sector organizations and the capacity to handle enterprise-scale deployments.

Key requirements

Suppliers must demonstrate expertise in IT support and helpdesk services, with capacity to serve a large public administration. Experience managing complex IT environments and multi-site support operations is essential.

Frequently asked questions

  • Who is the buyer?

    The buyer is Metropole Rouen Normandie.

  • What is the estimated value?

    The estimated value is 900,000 EUR.

Le présent marché a pour objet la mise en place de prestations de support technique informatique de l'environnement de travail pour l'ensemble des activités de la Ville de Rouen et de la Métropole Rouen Normandie

Buyer
Metropole Rouen Normandie
Buyer ID: 51995·MAYER-ROSSIGNOL Nicolas
Le 108, 76176, Rouen
Body responsible for review procedures
Tribunal administratif de Rouen
Buyer ID: 2DD7BEFC-C00F-C161-3807A4D0CFF443C9
53 avenue Gustave Flaubert, 76000, Rouen
Other organization
Avenue-Web Systèmes
Buyer ID: 2DD7BEC0-DCE9-CC85-E2E4991D662DFE20
38170, Seyssinet-Pariset
Other organization
ADN INFORMATIQUE
Buyer ID: 1769914-1-0-1
5 rue jacques Monod, 76130, Mont-Saint-Aignan

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