France – Services de technologies de l'information, conseil, développement de logiciels, internet et appui – Reprise de la tierce maintenance applicative du logiciel métier bel@ir et des applications associées, et support de proximité n1 des utilisateurs du groupe CIF
AI summary
This tender concerns the takeover of third-party application maintenance for the bel@ir business software and associated applications, along with level-1 support for end users of the CIF group. The contract involves ongoing system maintenance, bug fixes, and frontline user assistance.
IT service providers or software maintenance companies with experience in application support and user helpdesk services should bid. Preference for firms with demonstrated capability in managing complex business applications.
Suppliers must demonstrate expertise in application maintenance and support services, with proven experience managing business software systems. Technical capacity to provide timely incident resolution and user support is essential.
Frequently asked questions
What is this tender about?
This tender concerns the takeover of third-party application maintenance for the bel@ir business software and associated applications, along with level-1 support for end users of the CIF group. The contract involves ongoing system maintenance, bug fixes, and frontline user assistance.
What are the requirements for suppliers?
Suppliers must demonstrate expertise in application maintenance and support services, with proven experience managing business software systems. Technical capacity to provide timely incident resolution and user support is essential.
What type of company should bid?
IT service providers or software maintenance companies with experience in application support and user helpdesk services should bid. Preference for firms with demonstrated capability in managing complex business applications.
Who is the buyer?
The buyer is CIF GIE GEIPCI.
When does this tender close?
Submissions close on September 28, 2026.
Reprise de la tierce maintenance applicative du logiciel métier bel@ir et des applications associées, et support de proximité n1 des utilisateurs du groupe CIF
Reprise de la tierce maintenance applicative du logiciel métier bel@ir et des applications associées, et support de proximité n1 des utilisateurs du groupe cif
- Qualityvaleur technique60%
- PricePrix40%
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