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France – Services de technologies de l'information, conseil, développement de logiciels, internet et appui – Maintenance corrective, évolutive et applicative de l'outil de gestion de la relation clients - Fourniture de licences complémentaires

DeadlineOctober 14, 2026 at 05:00 PM64 days left

AI summary

This tender concerns maintenance services for a customer relationship management (CRM) tool, including corrective, evolutionary, and applicative maintenance. The contract also includes the supply of additional software licenses to support the CRM system.

#crm maintenance#software licensing#it services#normandy#france#customer relations
Fit for

IT service providers, software maintenance specialists, and CRM vendors with proven experience in enterprise customer relationship management systems should apply.

Key requirements

Suppliers must demonstrate expertise in CRM system maintenance and support. Experience with software licensing, corrective and evolutionary maintenance services, and technical support capabilities are essential.

Frequently asked questions

  • What is this tender about?

    This tender concerns maintenance services for a customer relationship management (CRM) tool, including corrective, evolutionary, and applicative maintenance. The contract also includes the supply of additional software licenses to support the CRM system.

  • What are the requirements for suppliers?

    Suppliers must demonstrate expertise in CRM system maintenance and support. Experience with software licensing, corrective and evolutionary maintenance services, and technical support capabilities are essential.

  • What type of company should bid?

    IT service providers, software maintenance specialists, and CRM vendors with proven experience in enterprise customer relationship management systems should apply.

  • Who is the buyer?

    The buyer is CCI REGION NORMANDIE.

  • When does this tender close?

    Submissions close on October 14, 2026.

Maintenance corrective, évolutive et applicative de l'outil de gestion de la relation clients - Fourniture de licences complémentaires

Buyer
CCI REGION NORMANDIE
Buyer ID: 13002164500010
4 passage de la Luciline - CS 41803, 76042, Rouen
0789449772estelle.becquin@normandie.cci.frhttps://www.normandie.cci.fr/
Body responsible for review procedures
Tribunal administratif de Rouen
Buyer ID: 17760005300025
76000, Rouen
0235583500greffe.ta-rouen@juradm.frhttps://rouen.tribunal-administratif.fr/

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