GetTenderAI

France – Logiciels de gestion de systèmes – Fourniture d'outil de gestion de centre d'appels

DeadlineOctober 5, 2026 at 12:00 PM31 days left

AI summary

This tender concerns the supply, SaaS delivery, integration and configuration of a call centre software solution for managing inbound and outbound calls for remote relationship managers at OPCO EP.

#call centre software#saas delivery#system integration#france#telecommunications#customer management
Fit for

Software vendors or system integrators with proven expertise in call centre solutions, SaaS delivery models, and implementation services should bid.

Key requirements

Suppliers must be capable of delivering and implementing a comprehensive call centre management platform in SaaS mode, with full integration and customization services to meet the buyer's operational needs.

Frequently asked questions

  • What is this tender about?

    This tender concerns the supply, SaaS delivery, integration and configuration of a call centre software solution for managing inbound and outbound calls for remote relationship managers at OPCO EP.

  • What are the requirements for suppliers?

    Suppliers must be capable of delivering and implementing a comprehensive call centre management platform in SaaS mode, with full integration and customization services to meet the buyer's operational needs.

  • What type of company should bid?

    Software vendors or system integrators with proven expertise in call centre solutions, SaaS delivery models, and implementation services should bid.

  • Who is the buyer?

    The buyer is OPCO EP.

  • When does this tender close?

    Submissions close on October 5, 2026.

  • What is the estimated value?

    The estimated value is 1,300,000 EUR.

Le présent marché a pour objet la fourniture, la livraison en mode SAAS, l'intégration et le paramétrage d'un logiciel de centre d'appels pour la gestion de prise d'appels et d'émission d'appels pour les chargé(e)s de la relation distancielle

Buyer
OPCO EP
Buyer ID: 86006·MURET Arnaud
Siège social, 75001, Paris
0970838837support-entreprises@aws-france.comhttps://www.opcoep.fr/
Body responsible for review procedures
Tribunal judiciaire de Paris
Buyer ID: 0B38AF73-E6F1-CC95-87477FAC4A0E1A30
1 Parv. du Tribunal de Paris, 75017, Paris
0144325151accueil-paris@justice.frhttps://www.tribunal-de-paris.justice.fr/75
Other organization
Avenue-Web Systèmes
Buyer ID: 0B38AF26-ADBD-609D-179D34C3729E07CC
38170, Seyssinet-Pariset
+33480041260publications-joue@aws-france.com
Other organization
OPCO EP
Buyer ID: 0B38AF64-99BB-7A09-383C631D0D9E8868
Siège social, 75001, Paris
0970838837support-entreprises@aws-france.com
Other organization
Tribunal judiciaire de Paris
Buyer ID: 0B38AF82-F554-D657-016638725450EBCD
1 Parv. du Tribunal de Paris, 75017, Paris
0144325151accueil-paris@justice.frhttps://www.tribunal-de-paris.justice.fr/75
Other organization
Tribunal judiciaire de Paris
Buyer ID: 0B38AFB1-ED44-4617-D486C2E1443030E6
1 Parv. du Tribunal de Paris, 75017, Paris
0144325151accueil-paris@justice.frhttps://www.tribunal-de-paris.justice.fr/75

Computing match…

AI document analysis

We read the tender PDFs and DOCX files and surface key requirements, deadlines, budget and red flags.

Loading…