France – Services de surveillance – Prestations de maintenances et d’évolution du Centre Métropolitain de Supervision Urbaine (CMSU)
AI summary
This tender concerns maintenance and development services for the Metropolitan Urban Supervision Centre (CMSU) in Lille. The services include technical upkeep and system enhancements to ensure continuous operation of the urban supervision infrastructure managed by the European Metropolis of Lille.
Companies specializing in urban surveillance systems, maintenance services, or IT infrastructure support should bid. Established service providers with proven experience in supervision centre operations are preferred.
Suppliers must demonstrate expertise in urban supervision systems maintenance and software/hardware evolution. Experience with surveillance infrastructure, technical support capabilities, and ability to meet service continuity requirements are essential.
Frequently asked questions
What is this tender about?
This tender concerns maintenance and development services for the Metropolitan Urban Supervision Centre (CMSU) in Lille. The services include technical upkeep and system enhancements to ensure continuous operation of the urban supervision infrastructure managed by the European Metropolis of Lille.
What are the requirements for suppliers?
Suppliers must demonstrate expertise in urban supervision systems maintenance and software/hardware evolution. Experience with surveillance infrastructure, technical support capabilities, and ability to meet service continuity requirements are essential.
What type of company should bid?
Companies specializing in urban surveillance systems, maintenance services, or IT infrastructure support should bid. Established service providers with proven experience in supervision centre operations are preferred.
Who is the buyer?
The buyer is Métropole européenne de Lille.
When does this tender close?
Submissions close on October 9, 2026.
Prestations de maintenances et d’évolution du Centre Métropolitain de Supervision Urbaine (CMSU)
Prestations de maintenances et d’évolution du Centre Métropolitain de Supervision Urbaine (CMSU)
- QualityValeur technique - Sous-critères: "Pertinence de l’organisation du candidat mise en œuvre pour l’exécution des prestations " valant pour 10% de la note finale - "Pertinence de l’organisation du système d’astreinte et gestion d’un incident critique" valant pour 12% de la note finale - "Pertinence de l’organisation de la maintenance évolutive majeure" valant pour 14% de la note finale - "Pertinence de la méthodologie d’intégration d'une nouvelle commune au CMSU " valant pour 12% de la note finale - "Pertinence et qualités de développement de l’hyperviseur PRYSM _ APP VISION au regard des besoins opérationnels du CMSU " valant pour 12% de la note finale60%
- PricePrix des prestations30%
- QualityPertinence des propositions sur la prise en compte de la démarche environnementale10%
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