France – Services de technologies de l'information, conseil, développement de logiciels, internet et appui – Tierce Maintenance Applicative (TMA) des applications Colis & GMN
AI summary
This tender concerns third-party application maintenance (TMA) services for the Parcels and GMN applications at the French Atomic Energy Commission. Services include functional and technical expertise, user support, corrective and regulatory maintenance, training, and service management, with both fixed and variable pricing components.
IT services companies specializing in application maintenance and support should bid. Firms with proven experience in software maintenance, user support, and technical expertise are suitable candidates.
Suppliers must demonstrate expertise in application maintenance, user support, and incident management. Experience with regulatory compliance maintenance and ability to provide training services are essential. Capacity to manage service delivery and respond to technical incidents is required.
Frequently asked questions
What is this tender about?
This tender concerns third-party application maintenance (TMA) services for the Parcels and GMN applications at the French Atomic Energy Commission. Services include functional and technical expertise, user support, corrective and regulatory maintenance, training, and service management, with both fixed and variable pricing components.
What are the requirements for suppliers?
Suppliers must demonstrate expertise in application maintenance, user support, and incident management. Experience with regulatory compliance maintenance and ability to provide training services are essential. Capacity to manage service delivery and respond to technical incidents is required.
What type of company should bid?
IT services companies specializing in application maintenance and support should bid. Firms with proven experience in software maintenance, user support, and technical expertise are suitable candidates.
Who is the buyer?
The buyer is COMMISSARIAT A L'ENERGIE ATOMIQUE ET AUX ENERGIES ALTERNATIVES - DIF.
When does this tender close?
Submissions close on October 2, 2026.
Les Prestations se décomposent en : Une part ferme et forfaitaire comprenant: - Mise en expertise fonctionnelle et technique du Titulaire, - Support aux utilisateurs, - Maintenance Corrective Incidents techniques, - Maintenance Corrective Réglementaire, Support et formation, - Pilotage et gestion des prestations (forfaitaire et ferme), Une part estimative comprenant: - Formation des utilisateurs partielle (Bordereau de Prix Unitaire, BPU), - Formation des utilisateurs complète (BPU), - Prestations connexes sur devis préalable, - Fourniture de matériel et consommables sur devis préalable.
TMA des applications Colis & GMN
Les Prestations se décomposent en : Une part ferme et forfaitaire comprenant: - Mise en expertise fonctionnelle et technique du Titulaire, - Support aux utilisateurs, - Maintenance Corrective Incidents techniques, - Maintenance Corrective Réglementaire, Support et formation, - Pilotage et gestion des prestations (forfaitaire et ferme), Une part estimative comprenant: - Formation des utilisateurs partielle (BPU), - Formation des utilisateurs complète (BPU), - Prestations connexes sur demande (sur devis préalable), - Fourniture de matériel et consommables (sur devis préalable).
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