France – Services de formation du personnel – PRESTATION DE FORMATION DEDIEE A LA CULTURE CLIENT
AI summary
This tender concerns the design and delivery of a customer culture training programme for CDC Habitat staff. The service provider will develop a dedicated training course, create promotional content, organize training sessions, and provide advisory support on materials and graphic design to build customer-centric culture across operational and support teams.
Training and professional development companies, consulting firms specializing in organizational culture, or training centres with proven experience in designing and delivering bespoke corporate training programmes should apply.
Suppliers must demonstrate expertise in designing and delivering adult training programmes, particularly on customer culture and organizational change. Experience with large public bodies, knowledge of French operational contexts, and capability to deliver both in-person sessions and multimedia content are essential.
Frequently asked questions
What is this tender about?
This tender concerns the design and delivery of a customer culture training programme for CDC Habitat staff. The service provider will develop a dedicated training course, create promotional content, organize training sessions, and provide advisory support on materials and graphic design to build customer-centric culture across operational and support teams.
What are the requirements for suppliers?
Suppliers must demonstrate expertise in designing and delivering adult training programmes, particularly on customer culture and organizational change. Experience with large public bodies, knowledge of French operational contexts, and capability to deliver both in-person sessions and multimedia content are essential.
What type of company should bid?
Training and professional development companies, consulting firms specializing in organizational culture, or training centres with proven experience in designing and delivering bespoke corporate training programmes should apply.
Who is the buyer?
The buyer is GIE ES - GIE EXPERTISE ET SUPPORT - CDC HABITAT.
When does this tender close?
Submissions close on October 9, 2026.
What is the estimated value?
The estimated value is 0 EUR.
Le présent marché a pour objet la création d'un parcours de formation dédiée à la question de la « Culture client » dont les objectifs visent à : - Accompagner les équipes face aux enjeux de la Culture client en Direction opérationnelle Ile de France ou en Fonctions Supports - Faire perdurer les enjeux de la Culture client en Direction opérationnelle Le titulaire aura pour mission d'accompagner le pouvoir adjudicateur dans la conception de la formation, la conception d'un teaser, l'organisation de session de formation, apporter conseils et formuler des propositions de support (conception graphique/contenu...).
PRESTATION DE FORMATION DEDIEE A LA CULTURE CLIENT
Le présent marché a pour objet la création d’un parcours de formation dédiée à la question de la « Culture client » dont les objectifs visent à : - Accompagner les équipes face aux enjeux de la Culture client en Direction opérationnelle Ile de France ou en Fonctions Supports - Faire perdurer les enjeux de la Culture client en Direction opérationnelle Le titulaire aura pour mission d’accompagner le pouvoir adjudicateur dans la conception de la formation, la conception d’un teaser, l’organisation de sessions de formation, apporter conseils et formuler des propositions de support (conception graphique/contenu...). L’offre proposée devra pouvoir être évolutive afin de s’adapter à des évolutions de périmètres, de cibles de destinataires, de supports de diffusion et de contenus.
Scoring criteria not specified
Computing match…
AI document analysis
We read the tender PDFs and DOCX files and surface key requirements, deadlines, budget and red flags.
Loading…