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Acquisition, mise en oeuvre et maintenance d'une solution logicielle de Gestion de la Relation Client pour Centrale Lyon

AI summary

This tender concerns the acquisition, implementation, and maintenance of a Customer Relationship Management (CRM) software solution for Centrale Lyon. The buyer seeks a comprehensive service provider to deploy and support the CRM system to enhance institutional management of stakeholder relationships.

#crm software#implementation#maintenance#higher education#lyon#france
Fit for

CRM software vendors or systems integrators with proven implementation experience in higher education or institutional settings should apply.

Key requirements

Suppliers must demonstrate expertise in CRM software deployment and ongoing technical support. Experience with educational institutions and ability to provide training, customization, and long-term maintenance are essential.

Frequently asked questions

  • What is this tender about?

    This tender concerns the acquisition, implementation, and maintenance of a Customer Relationship Management (CRM) software solution for Centrale Lyon. The buyer seeks a comprehensive service provider to deploy and support the CRM system to enhance institutional management of stakeholder relationships.

  • What are the requirements for suppliers?

    Suppliers must demonstrate expertise in CRM software deployment and ongoing technical support. Experience with educational institutions and ability to provide training, customization, and long-term maintenance are essential.

  • What type of company should bid?

    CRM software vendors or systems integrators with proven implementation experience in higher education or institutional settings should apply.

  • Who is the buyer?

    The buyer is Ecole centrale de Lyon.

Buyer
Ecole centrale de Lyon
Buyer ID: 19690187000010·magali sevillano
36 avenue Guy de Collongue, 69134, Ecully cedex
+33 472186350magali.sevillano@ec-lyon.frhttps://www.ec-lyon.fr/
Body responsible for review procedures
Tribunal administratif de Lyon
Buyer ID: 17690111400403
184 rue Duguesclin, 69433, LYON Cedex 03
0487635000greffe.ta-lyon@juradm.frhttp://lyon.tribunal-administratif.fr/
Other organization
HYBIRD
Buyer ID: 48496084400021·ARMAND Jean-Michel
17 La Canebière, 13001, MARSEILLE
0491018876jma@hybird.orghttps://hybird.org/
Other organization
DEMATIS
Buyer ID: 45072478600030
75015, Paris
+33 172365548contact@dematis.comwww.dematis.com

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