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AVIS D'ATTRIBUTION - ACQUISITION, PRESTATIONS DE SERVICE D’ACCOMPAGNEMENT ET DE MAINTENANCE D’APPLICATIONS DE GESTION DE LA RELATION CITOYEN (GRC) - 2 LOTS

AI summary

This tender concerns the acquisition, implementation support, and maintenance services for citizen relationship management (CRM) applications. The contract is structured in two lots and is awarded by SICTIAM, a public authority in the Alpes-Maritimes region of France.

#crm#citizen management#software maintenance#sictiam#alpes-maritimes#france#saas services
Fit for

Established software service providers or integrators with proven experience in public sector CRM implementations and support services should apply.

Key requirements

Suppliers must demonstrate expertise in CRM application deployment and ongoing maintenance. Technical capacity, experience with government systems, and service quality commitments are essential.

Frequently asked questions

  • What is this tender about?

    This tender concerns the acquisition, implementation support, and maintenance services for citizen relationship management (CRM) applications. The contract is structured in two lots and is awarded by SICTIAM, a public authority in the Alpes-Maritimes region of France.

  • What are the requirements for suppliers?

    Suppliers must demonstrate expertise in CRM application deployment and ongoing maintenance. Technical capacity, experience with government systems, and service quality commitments are essential.

  • What type of company should bid?

    Established software service providers or integrators with proven experience in public sector CRM implementations and support services should apply.

  • Who is the buyer?

    The buyer is SICTIAM (06).

Buyer
SICTIAM (06)
Buyer ID: 25060187900076
Les Oréades - 125 rue des Amandiers - CS70257, 06905, Sophia Antipolis Cedex
+33 492969292marches@sictiam.frhttps://www.marches-securises.fr
Body responsible for review procedures
Tribunal administratif de Nice
Buyer ID: 17060005000026.·greffe.ta-nice@juradm.fr
18 avenue des fleurs, 06050, NICE CEDEX 1
+33 489978600greffe.ta-nice@juradm.frhttps://nice.tribunal-administratif.fr
Other organization
MGDIS
Buyer ID: 32816124500027
PIBS - CP 10 - Allée Nicolas Leblanc, 56038, VANNES CEDEX
+33 297681828appel-offres@mgdis.fr

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