Accompagnement à l extension de l ITSM de la DSI

DeadlineJune 16, 2026 at 10:00 AMClosed 29 days ago

AI summary

This tender concerns consulting and support services for expanding the IT Service Management (ITSM) capabilities of the Information Systems Department. The buyer seeks expert guidance to extend and enhance their existing ITSM framework and practices.

#itsm#it consulting#service management#dsi#france#digital transformation
Fit for

IT consulting firms and ITSM specialists with proven track records in service management transformation projects should apply. Experience supporting large IT departments is preferred.

Key requirements

Suppliers must demonstrate expertise in ITSM implementation, service management best practices, and organizational change management. Experience with ITSM framework extensions and DSI-type organizations is expected.

Frequently asked questions

  • What is this tender about?

    This tender concerns consulting and support services for expanding the IT Service Management (ITSM) capabilities of the Information Systems Department. The buyer seeks expert guidance to extend and enhance their existing ITSM framework and practices.

  • What are the requirements for suppliers?

    Suppliers must demonstrate expertise in ITSM implementation, service management best practices, and organizational change management. Experience with ITSM framework extensions and DSI-type organizations is expected.

  • What type of company should bid?

    IT consulting firms and ITSM specialists with proven track records in service management transformation projects should apply. Experience supporting large IT departments is preferred.

  • Who is the buyer?

    The buyer is DSI - Direction des systèmes d information.

  • When does this tender close?

    Submissions close on June 16, 2026.

  • What is the estimated value?

    The estimated value is 0 EUR.

Accompagnement à l extension de l TSM de la DSI

Buyer
DSI - Direction des systèmes d information
Buyer ID: 200 053 767 00014
101 COURS CHARLEMAGNE, 69002, Lyon cedex 2
Body responsible for review procedures
Tribunal Administratif de Lyon
Buyer ID: 17690005800015
PAAL JURIDICTIONS ADMINISTRATIVES 184 RUE DUGUESCLIN, 69003, LYON

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