France – Services de technologies de l'information, conseil, développement de logiciels, internet et appui – Accompagnement à l extension de l ITSM de la DSI
AI summary
This tender concerns IT service management (ITSM) extension support for the Information Systems Directorate (DSI). The buyer seeks consulting and implementation services to expand and enhance their existing ITSM framework, including process optimization, tools integration, and organizational change management.
IT consulting firms and software development companies specializing in service management solutions and enterprise digital transformation. Organizations with demonstrated ITSM implementation experience and relevant certifications are preferred.
Suppliers must demonstrate expertise in ITSM frameworks (ITIL, ISO 20000), experience with service management platform implementation, and proven capability in managing large-scale IT transformation projects. Strong change management and stakeholder engagement skills are essential.
Frequently asked questions
What is this tender about?
This tender concerns IT service management (ITSM) extension support for the Information Systems Directorate (DSI). The buyer seeks consulting and implementation services to expand and enhance their existing ITSM framework, including process optimization, tools integration, and organizational change management.
What are the requirements for suppliers?
Suppliers must demonstrate expertise in ITSM frameworks (ITIL, ISO 20000), experience with service management platform implementation, and proven capability in managing large-scale IT transformation projects. Strong change management and stakeholder engagement skills are essential.
What type of company should bid?
IT consulting firms and software development companies specializing in service management solutions and enterprise digital transformation. Organizations with demonstrated ITSM implementation experience and relevant certifications are preferred.
Who is the buyer?
The buyer is DSI - Direction des systèmes d information.
When does this tender close?
Submissions close on June 16, 2026.
What is the estimated value?
The estimated value is 0 EUR.
Accompagnement à l extension de l TSM de la DSI
Accompagnement à l’extension de l’ITSM de la DSI
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