France – Services publics – Gestion et exploitation du service public de l’eau potable

DeadlineMay 4, 2026 at 11:00 AMClosed 72 days ago

AI summary

This tender concerns the management and operation of public drinking water services in Mayotte, including production, distribution, and customer relations. The successful bidder will operate the entire water supply system, manage customer accounts and billing, and maintain all associated databases and business systems.

#water supply#public services#mayotte#utility management#customer billing#infrastructure operations
Fit for

Water utility operators or infrastructure management companies with proven experience in public water service operations and customer management systems are sought.

Key requirements

Suppliers must have demonstrated experience in operating public water distribution systems, managing large customer bases, billing systems, and maintaining operational databases. Technical and financial capacity to serve the Mayotte region is required.

Frequently asked questions

  • What is this tender about?

    This tender concerns the management and operation of public drinking water services in Mayotte, including production, distribution, and customer relations. The successful bidder will operate the entire water supply system, manage customer accounts and billing, and maintain all associated databases and business systems.

  • What are the requirements for suppliers?

    Suppliers must have demonstrated experience in operating public water distribution systems, managing large customer bases, billing systems, and maintaining operational databases. Technical and financial capacity to serve the Mayotte region is required.

  • What type of company should bid?

    Water utility operators or infrastructure management companies with proven experience in public water service operations and customer management systems are sought.

  • Who is the buyer?

    The buyer is Les Eaux de Mayotte (976).

  • When does this tender close?

    Submissions close on May 4, 2026.

La présente consultation concerne notamment : - l'exploitation du service d'eau potable de l'ensemble du système de production, adduction et distribution du périmètre ; - la gestion clientèle incluant notamment la relation client, la facturation ; - l'exploitation et la mise à jour de l'ensemble des bases de données et outils métiers nécessaires.

Buyer
Les Eaux de Mayotte (976)
Buyer ID: 20009346600015
ZI KAWENI BP 289, 97600, Mamoudzou
Body responsible for review procedures
Tribunal Administratif de Mayotte
Buyer ID: 130 005 036 00012
731 boulevard Younoussa Bamana 97600 Mamoudzou, 97600, MAMOUDZOU
Other organization
Service de gestion comptable (SGC) - Mamoudzou
Buyer ID: 130 017 379 00160
Kaweni Rond-point El-Farouk, 97600, MAMOUDZOU

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