France – Services publics – Gestion et exploitation du service public de l’eau potable
AI summary
This tender concerns the operation and management of the public drinking water service for Mayotte, including system production, conveyance and distribution, customer relations, billing, and maintenance of operational databases and business systems.
Water utility operators and infrastructure management companies with experience in public drinking water systems and customer service operations.
Suppliers must have proven expertise in water utility operations, customer management systems, billing infrastructure, and database administration for public water networks.
Frequently asked questions
What is this tender about?
This tender concerns the operation and management of the public drinking water service for Mayotte, including system production, conveyance and distribution, customer relations, billing, and maintenance of operational databases and business systems.
What are the requirements for suppliers?
Suppliers must have proven expertise in water utility operations, customer management systems, billing infrastructure, and database administration for public water networks.
What type of company should bid?
Water utility operators and infrastructure management companies with experience in public drinking water systems and customer service operations.
Who is the buyer?
The buyer is Les Eaux de Mayotte (976).
Le marché porte sur - L'exploitation du service d'eau potable de l'ensemble du système de production, adduction et distribution du périmètre ; - La gestion clientèle incluant notamment la relation client, la facturation - L'exploitation et la mise à jour de l'ensemble des bases de données et outils métiers nécessaires
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Gestion et exploitation du service public de l’eau potable
Le marché porte sur: - La nature du service public exploité et la nécessité de maitrise de la continuité de service, dans un contexte local complexe et tendu, - Le contexte économique local induit par son caractère insulaire du territoire qui impacte notamment les aspects logistiques, - La configuration démographique et géographique du territoire, ainsi que les nombreuses interconnexions du service.
Scoring criteria not specified
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