France – Services de maintenance des systèmes et services d'assistance – Maintien en Condition Opérationnelle(MCO)et Infogérance totale(hors hébergement)du Système Informatique du SyAGE

AI summary

This tender concerns the operational maintenance and total IT outsourcing (excluding hosting) of the SyAGE's information system. The contract covers proximity logistics, administrative management, and operation of the IT infrastructure for a water management authority serving approximately 100 staff. It is structured as a hybrid price agreement with fixed and unit-price components, awarded as a framework agreement with call-offs.

#it outsourcing#system maintenance#mco infogérance#water authority#france#it services#managed services
Fit for

IT services companies, system integrators, or managed service providers with expertise in full IT outsourcing and operational support. Organizations with demonstrated experience in public administration IT contracts are preferred.

Key requirements

Suppliers must be capable of providing comprehensive IT operational support, system maintenance, and infrastructure management. Experience with public-sector IT governance and understanding of water management sector requirements are beneficial. The contractor must be able to manage both fixed-price and call-off delivery models.

Frequently asked questions

  • What is this tender about?

    This tender concerns the operational maintenance and total IT outsourcing (excluding hosting) of the SyAGE's information system. The contract covers proximity logistics, administrative management, and operation of the IT infrastructure for a water management authority serving approximately 100 staff. It is structured as a hybrid price agreement with fixed and unit-price components, awarded as a framework agreement with call-offs.

  • What are the requirements for suppliers?

    Suppliers must be capable of providing comprehensive IT operational support, system maintenance, and infrastructure management. Experience with public-sector IT governance and understanding of water management sector requirements are beneficial. The contractor must be able to manage both fixed-price and call-off delivery models.

  • What type of company should bid?

    IT services companies, system integrators, or managed service providers with expertise in full IT outsourcing and operational support. Organizations with demonstrated experience in public administration IT contracts are preferred.

  • Who is the buyer?

    The buyer is SYAGE.

  • What is the estimated value?

    The estimated value is 559,000 EUR.

La présente consultation a pour objet le Maintien en Condition Opérationnelle (MCO) et l'Infogérance totale (hors hébergement) du système informatique du SyAGE. Elle comprend la gestion dite de proximité/logistique et administrative de parc, soit l'exploitation et la maintenance du système informatique du SyAGE. Le SyAGE (Syndicat mixte pour l'assainissement et la gestion des eaux du bassin versant Yerres-Seine - EPAGE de l'Yerres) compte une centaine d'agents. Il s'agit d'un marché à prix mixtes, traité pour une partie majoritaire à prix forfaitaire et pour partie à prix unitaires comme un accord-cadre à bons de commande émis au fur et à mesure des besoins. Le montant forfaitaire du marché est indiqué par le candidat à l'acte d'engagement. La partie à bon de commande sera exécutée dans la limite d'un montant maximum annuel s'élevant à 35 000 euro(s) HT

Buyer
SYAGE
Buyer ID: 46855·COLAS Romain
17 rue Gustave Eiffel, 91230, Montgeron
Body responsible for review procedures
Tribunal administratif de Versailles
Buyer ID: 3E5C839A-F105-3000-12719518C079982D
56 avenue de Saint Cloud, 78011, Versailles
Other organization
Avenue-Web Systèmes
Buyer ID: 3E5C8376-957A-88DE-B0367ECE3EBD0052
38170, Seyssinet-Pariset
Other organization
OCI
Buyer ID: 1758520-1-0-1
5 Rue Rene Francart, 51100, Reims

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