France – Logiciels de gestion de la relation clientèle – Acquisition et maintenance d’un système d’information pour la gestion de la relation abonnés et la facturation de l'eau et de l'assainissement
AI summary
This tender concerns the acquisition and maintenance of a customer relationship management (CRM) system and billing software for a water and sanitation utility. The system will manage subscriber relationships and handle billing for drinking water and sewerage services operated by Syndicat de l'Eau de l'Est Seine-et-Marnais.
Software vendors specializing in utility management, CRM systems, or billing platforms with proven experience in the water and sanitation sector should apply.
Suppliers must provide a comprehensive CRM and billing solution capable of managing customer accounts, generating invoices, and integrating with water utility operations. Experience in utility sector software and ability to provide ongoing maintenance support are essential.
Frequently asked questions
What is this tender about?
This tender concerns the acquisition and maintenance of a customer relationship management (CRM) system and billing software for a water and sanitation utility. The system will manage subscriber relationships and handle billing for drinking water and sewerage services operated by Syndicat de l'Eau de l'Est Seine-et-Marnais.
What are the requirements for suppliers?
Suppliers must provide a comprehensive CRM and billing solution capable of managing customer accounts, generating invoices, and integrating with water utility operations. Experience in utility sector software and ability to provide ongoing maintenance support are essential.
What type of company should bid?
Software vendors specializing in utility management, CRM systems, or billing platforms with proven experience in the water and sanitation sector should apply.
Who is the buyer?
The buyer is Syndicat de l’Eau de l’Est Seine-et-Marnais.
When does this tender close?
Submissions close on May 29, 2026.
La présente consultation concerne : l’acquisition et la maintenance d’un système d’information pour la gestion de la relation clientèle et la facturation de l’eau potable et de l’assainissement des abonnés de S2e77
l’acquisition et la maintenance d’un système d’information pour la gestion de la relation clientèle et la facturation de l’eau potable et de l’assainissement des abonnés de S2e77
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