France – Services de réalisation d'enquêtes – Enquêtes de satisfactions sur les services proposés par l'AIFE
AI summary
This tender concerns the preparation, implementation and analysis of satisfaction surveys covering all services provided by the French Financial IT Agency (AIFE). The surveys will assess client satisfaction across AIFE's mission areas including IT projects, system maintenance, user support and information architecture.
Service providers specializing in market research, survey design and analysis should bid. Experience with financial sector or public IT agencies is advantageous.
Suppliers must have proven expertise in survey design, implementation and statistical analysis. Experience with IT service satisfaction assessments and ability to work with public sector organizations is required.
Frequently asked questions
What is this tender about?
This tender concerns the preparation, implementation and analysis of satisfaction surveys covering all services provided by the French Financial IT Agency (AIFE). The surveys will assess client satisfaction across AIFE's mission areas including IT projects, system maintenance, user support and information architecture.
What are the requirements for suppliers?
Suppliers must have proven expertise in survey design, implementation and statistical analysis. Experience with IT service satisfaction assessments and ability to work with public sector organizations is required.
What type of company should bid?
Service providers specializing in market research, survey design and analysis should bid. Experience with financial sector or public IT agencies is advantageous.
Who is the buyer?
The buyer is Agence pour l'Informatique Financière de l'Etat (AIFE).
When does this tender close?
Submissions close on May 26, 2026.
What is the estimated value?
The estimated value is 180,000 EUR.
Le présent marché a pour objet la préparation, la réalisation et l’analyse d’enquêtes portant sur l’ensemble des prestations proposées par l’Agence pour l’Informatique Financière de l’État (AIFE), dans le cadre de la réalisation de ses missions (projets, maintien en conditions opérationnelles du système d'information dont elle a la responsabilité, accompagnement des utilisateurs, urbanisation).
Enquêtes de satisfactions sur les services proposés par l'AIFE
Le présent marché a pour objet la préparation, la réalisation et l’analyse d’enquêtes portant sur l’ensemble des prestations proposées par l’Agence pour l’Informatique Financière de l’État (AIFE), dans le cadre de la réalisation de ses missions (projets, maintien en conditions opérationnelles du système d'information dont elle a la responsabilité, accompagnement des utilisateurs, urbanisation).
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