France – Services d'assurance – Prestations d'assistance dépannage à destination des clients particuliers et professionnels d'ES Energies

DeadlineJuly 22, 2026 at 10:00 AM26 days left

AI summary

This tender concerns insurance and assistance services for electrical installation breakdowns and related faults affecting residential and professional customers. ES Energies seeks an insurance company or mutual to provide emergency repair assistance and intervention services for eight years, with an initial firm period of two years and five months, followed by an optional extension of five years and seven months.

#insurance services#electrical breakdown#assistance intervention#france#energy#8-year contract#residential commercial
Fit for

Licensed insurance companies or mutual insurance associations with expertise in electrical breakdown assistance and emergency repair services for both residential and commercial customers should submit proposals.

Key requirements

The service provider must be a licensed insurance company or mutual offering comprehensive electrical breakdown assistance, rapid intervention capabilities, and coverage for both residential and commercial establishments. Experience in emergency repair services and customer support is essential.

Frequently asked questions

  • What is this tender about?

    This tender concerns insurance and assistance services for electrical installation breakdowns and related faults affecting residential and professional customers. ES Energies seeks an insurance company or mutual to provide emergency repair assistance and intervention services for eight years, with an initial firm period of two years and five months, followed by an optional extension of five years and seven months.

  • What are the requirements for suppliers?

    The service provider must be a licensed insurance company or mutual offering comprehensive electrical breakdown assistance, rapid intervention capabilities, and coverage for both residential and commercial establishments. Experience in emergency repair services and customer support is essential.

  • What type of company should bid?

    Licensed insurance companies or mutual insurance associations with expertise in electrical breakdown assistance and emergency repair services for both residential and commercial customers should submit proposals.

  • Who is the buyer?

    The buyer is ES ENERGIES.

  • When does this tender close?

    Submissions close on July 22, 2026.

Recherche de société d'assurance ou de mutuelle d'assurance proposant des prestations d'assistance, intervention en cas de panne sur les installations électriques et autres désordres affectant les particuliers au sein de leur habitat ou des professionnels au sein de leur(s) établissement(s). Le marché est prévu pour une durée de huit (8) ans (deux années et cinq mois part ferme et cinq années et sept mois part optionnelle). Il comprend une option de durée et une option pour la reprise de gammes anciennement commercialisées, et n'est pas alloti.

Buyer
ES ENERGIES
Buyer ID: 501193171·Mme GOUDEY/Direction Financière - ACHATS
Adresse de l'entité Achats, 67450, MUNDOLSHEIM
Body responsible for review procedures
Tribunal Judiciaire de Strasbourg
Buyer ID: 17680111600276
1 quai Finkmatt CS 61030, 67070, Strasbourg
Other organization
Médiateur du Groupe EDF
Buyer ID: 552 081 317 T
TSA 50026, 75804, Paris CEDEX 08
Other organization
Publications Office of the European Union
Buyer ID: PUBL
2417, Luxembourg

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