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France – Services de standard téléphonique – Prestations de prise en charge du supplément d’appels pour la plateforme d’appels Allonantes

DeadlineSeptember 9, 2026 at 10:00 AM20 days left

AI summary

This tender concerns telephone switchboard services for the City of Nantes, specifically the management of supplementary call handling for the Allonantes call platform. The contract covers call processing and routing services to support the municipality's telecommunications infrastructure.

#telecommunications#switchboard services#call platform#nantes#public administration#france
Fit for

Telecommunications service providers specializing in switchboard operations and call platform management should bid. Companies with experience serving public administration are preferred.

Key requirements

Suppliers must provide dedicated call handling and platform management services compatible with the Allonantes system. Experience with municipal telecommunications systems and demonstrated capacity to manage call volume surges are expected.

Frequently asked questions

  • What is this tender about?

    This tender concerns telephone switchboard services for the City of Nantes, specifically the management of supplementary call handling for the Allonantes call platform. The contract covers call processing and routing services to support the municipality's telecommunications infrastructure.

  • What are the requirements for suppliers?

    Suppliers must provide dedicated call handling and platform management services compatible with the Allonantes system. Experience with municipal telecommunications systems and demonstrated capacity to manage call volume surges are expected.

  • What type of company should bid?

    Telecommunications service providers specializing in switchboard operations and call platform management should bid. Companies with experience serving public administration are preferred.

  • Who is the buyer?

    The buyer is VILLE DE NANTES.

  • When does this tender close?

    Submissions close on September 9, 2026.

Prestations de prise en charge du supplément d’appels pour la plateforme d’appels Allonantes

Buyer
VILLE DE NANTES
Buyer ID: 21440109300015·Service des marchés publics
2 RUE DE L'HOTEL DE VILLE, 44000, Nantes
+33 240994848contact.marches@nantesmetropole.frhttps://metropole.nantes.fr/lieu/mairie-centrale-de-nantes
Body responsible for review procedures
Tribunal administratif de Nantes
Buyer ID: 17440005100010
6 allée de l'île Gloriette B.P.24111, 44041, Nantes
https://nantes.tribunal-administratif.fr/

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