France – Services de réception – EXTERNALISATION DE LA PRESTATION D'ACCUEIL PHYSIQUE ET TELEPHONIQUE

AI summary

This tender concerns the outsourcing of physical and telephone reception services for Coallia. The buyer seeks an external service provider to handle in-person and phone-based reception activities. Technical specifications and administrative requirements are detailed in the technical and administrative specification documents.

#reception services#outsourcing#customer service#france#coallia#administrative services
Fit for

Companies specializing in reception and front-office services management should bid. Experience in outsourced reception services is essential.

Key requirements

Suppliers must meet technical and administrative specifications outlined in the CCTP and CCAP documents. Experience in reception services management and ability to handle both physical and telephone communications is required.

Frequently asked questions

  • What is this tender about?

    This tender concerns the outsourcing of physical and telephone reception services for Coallia. The buyer seeks an external service provider to handle in-person and phone-based reception activities. Technical specifications and administrative requirements are detailed in the technical and administrative specification documents.

  • What are the requirements for suppliers?

    Suppliers must meet technical and administrative specifications outlined in the CCTP and CCAP documents. Experience in reception services management and ability to handle both physical and telephone communications is required.

  • What type of company should bid?

    Companies specializing in reception and front-office services management should bid. Experience in outsourced reception services is essential.

  • Who is the buyer?

    The buyer is Coallia.

La présente consultation a pour objet l'externalisation de prestations d'accueil physique et téléphonique au bénéfice de COALLIA. La description des prestations ainsi que leurs spécifications techniques sont indiquées aux Cahier des Clauses Techniques Particulières (CCTP). La description des spécifications administratives sont décrites au Cahier des clauses administratives particulière (CCAP).

Buyer
Coallia
Buyer ID: 77568030900611
16 18 Cour Saint Eloi, 75012, PARIS
Body responsible for review procedures
Tribunal judiciaire de Paris
Buyer ID: 177 501 111 01763
75017, PARIS
Other organization
CITY ONE
Buyer ID: 450 046 768 000 13
75017, PARIS
Other organization
DEMATIS
Buyer ID: 45072478600030
75015, Paris

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