France – Services de réception – Prestation d'accueil et standard pour Mines Saint-Etienne
AI summary
This tender concerns reception and switchboard services for École Nationale Supérieure des Mines de Saint-Étienne. The contract covers front-desk operations, visitor reception, and telephone switchboard management for this engineering school.
Service providers specializing in reception, hospitality, and administrative support services should bid. Companies with experience in managing facilities for educational or public institutions are preferred.
Suppliers must provide trained reception staff capable of managing visitor flows, switchboard operations, and administrative inquiries. Experience in educational or institutional reception services is required.
Frequently asked questions
What is this tender about?
This tender concerns reception and switchboard services for École Nationale Supérieure des Mines de Saint-Étienne. The contract covers front-desk operations, visitor reception, and telephone switchboard management for this engineering school.
What are the requirements for suppliers?
Suppliers must provide trained reception staff capable of managing visitor flows, switchboard operations, and administrative inquiries. Experience in educational or institutional reception services is required.
What type of company should bid?
Service providers specializing in reception, hospitality, and administrative support services should bid. Companies with experience in managing facilities for educational or public institutions are preferred.
Who is the buyer?
The buyer is Ecole Nationale Supérieure des Mines de Saint-Etienne.
Prestation d'accueil et standard pour Mines Saint-Etienne
Documents not listed
Accueil et standard site de Saint-Etienne
Accueil et standard site de Gardanne
- Price60points. Sous critère 1: Prix prestation récurrente (selon horaires CCTP) 50 points Sous critère 2: Prix prestations exceptionnelles (selon tarifs unitaires et estimation quantitative) 10 points60%
- Quality40points. Sous critère 1: Organisation, management, suivi, contrôle de la prestation 10 points Sous critère 2: modalités de remplacement en cas de congés ou d'absences imprévues 15 points Sous critère 3: Formation du personnel permanent et du personnel volant 10 points Sous critère 4: Actions proposées en faveur de l'insertion8 professionnelle des publics en difficulté ou éloignées de l'emploi dans le cadre de l'exécution du présent marché 5 points40%
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