France – Services d'entretien de matériel de télécommunications – Fourniture, installation et maintenance des équipements et systèmes de téléphonie

DeadlineSeptember 28, 2026 at 10:00 AM24 days left

AI summary

This tender concerns the supply, installation, and maintenance of telecommunications equipment and telephony systems for the City of Clamart. Services include preventive, corrective, and evolutionary maintenance of the telephone installation park, migration to SIP Trunk technology, transition to VoIP systems with handsets and licenses, implementation of a call center solution, call recording, and MITEL Teams integration.

#telecommunications#voip systems#call center#sip trunk#mitel#clamart#maintenance
Fit for

Telecommunications services providers with proven experience in enterprise telephony systems, VoIP infrastructure, and call center solutions should bid. Firms must hold relevant certifications and demonstrate capability to manage large-scale municipal telecommunications projects.

Key requirements

Suppliers must demonstrate expertise in telecommunications infrastructure, VoIP migration projects, and MITEL systems. Experience with SIP Trunk deployment, call center implementation, and integration with Microsoft Teams is essential. Technical capacity to manage multi-site installations for a municipal administration is required.

Frequently asked questions

  • What is this tender about?

    This tender concerns the supply, installation, and maintenance of telecommunications equipment and telephony systems for the City of Clamart. Services include preventive, corrective, and evolutionary maintenance of the telephone installation park, migration to SIP Trunk technology, transition to VoIP systems with handsets and licenses, implementation of a call center solution, call recording, and MITEL Teams integration.

  • What are the requirements for suppliers?

    Suppliers must demonstrate expertise in telecommunications infrastructure, VoIP migration projects, and MITEL systems. Experience with SIP Trunk deployment, call center implementation, and integration with Microsoft Teams is essential. Technical capacity to manage multi-site installations for a municipal administration is required.

  • What type of company should bid?

    Telecommunications services providers with proven experience in enterprise telephony systems, VoIP infrastructure, and call center solutions should bid. Firms must hold relevant certifications and demonstrate capability to manage large-scale municipal telecommunications projects.

  • Who is the buyer?

    The buyer is Ville de Clamart.

  • When does this tender close?

    Submissions close on September 28, 2026.

  • What is the estimated value?

    The estimated value is 1,200,000 EUR.

- Maintenance préventive, corrective et évolutive du parc d'installations téléphonique et des applicatifs associés, - Evolution du dispositif de téléphonie (achats de logiciels, matériels et prestation intellectuelles) : *Passage des liens opérateurs de T2 en Trunk SIP *Passage de sites avec autocoms en ToIP, avec fourniture de postes et licences téléphoniques *Mise en place du centre d'appels MiCC pour plusieurs services de la Ville, *Mise en place d'une solution d'enregistrement des communications, *Mise en place de l'intégration MITEL Teams

Buyer
Ville de Clamart
Buyer ID: 89096·MAIRE LE
Rue du Trosy, 92140, Clamart
Body responsible for review procedures
Tribunal Administratif de Cergy-Pontoise
Buyer ID: 745B82D5-CA7F-FDE5-CF20537BB5BF1C0B
sis 2-4 boulevard de l'Hautil, B.P. 30 322, 95027, Cergy-Pontoise
Other organization
Avenue-Web Systèmes
Buyer ID: 745B82B2-0FAC-9EA5-1DA811A69C2B7DF1
38170, Seyssinet-Pariset
Other organization
Ville de Clamart
Buyer ID: 745B82ED-99A3-2E29-EC42CEDBFFB14283·Direction de la commande publique
37 rue du Trosy, 92140, Clamart

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