France – Services informatiques – PRESTATION DE TIERCE MAINTENANCE APPLICATIVE ET D'EVOLUTIONS SUR L'OUTIL CEGID XRP ULTIMAITE

AI summary

This tender concerns third-party application maintenance and evolution services for the Cegid XRP Ultimate ERP system already in production at the Institut National Audiovisuel (INA). The contract covers operational maintenance, functional improvements, and technical support organized in three work units: incoming reversibility, corrective and evolutionary maintenance, and outgoing reversibility for knowledge transfer at contract end.

#erp maintenance#cegid xrp#application support#tma#france#it services#knowledge transfer
Fit for

IT service providers and systems integrators specializing in ERP maintenance and support, with proven experience on Cegid XRP Ultimate platforms.

Key requirements

Suppliers must demonstrate expertise in Cegid XRP Ultimate ERP systems, capability to manage application maintenance and evolution services, and ability to ensure smooth knowledge transfer both at contract start and end.

Frequently asked questions

  • What is this tender about?

    This tender concerns third-party application maintenance and evolution services for the Cegid XRP Ultimate ERP system already in production at the Institut National Audiovisuel (INA). The contract covers operational maintenance, functional improvements, and technical support organized in three work units: incoming reversibility, corrective and evolutionary maintenance, and outgoing reversibility for knowledge transfer at contract end.

  • What are the requirements for suppliers?

    Suppliers must demonstrate expertise in Cegid XRP Ultimate ERP systems, capability to manage application maintenance and evolution services, and ability to ensure smooth knowledge transfer both at contract start and end.

  • What type of company should bid?

    IT service providers and systems integrators specializing in ERP maintenance and support, with proven experience on Cegid XRP Ultimate platforms.

  • Who is the buyer?

    The buyer is Institut National Audiovisuel - INA.

Le Cahier des Clauses Techniques Particulières (CCTP) définit les modalités d'exécution du marché de tierce maintenance applicative (TMA) et prestations évolutives sur l'ERP Cegid XRP Ultimate, déjà en production à l'INA. Ce marché porte sur l'ensemble des prestations nécessaires au maintien en conditions opérationnelles, à l'évolution fonctionnelle et à l'accompagnement technique du progiciel, selon une structure en Unités d'Oeuvre (UO) : - UO1 : Réversibilité entrante, permettant la prise en charge progressive du périmètre par le titulaire ; - UO2 : Maintenance corrective et évolutive ; - UO3 : Réversibilité sortante, permettant le transfert structuré des compétences, des livrables et de l'historique en fin de marché.

Buyer
Institut National Audiovisuel - INA
Buyer ID: 30242119300012·Service des achats
32 avenue des Frères Lumière, 94360, Bry-sur-Marne
Body responsible for review procedures
Tribunal administratif de Melun
Buyer ID: 17770704900017
77000, Melun
Other organization
Comité consultatif interdépartemental de Paris
Buyer ID: 177 500 006 00024
5, rue Leblanc 75911, 75911, Paris cedex 15
Other organization
DEMATIS
Buyer ID: 45072478600030
75015, Paris

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