France – Services informatiques – Prestations d'infogérance de l'environnement numérique utilisateur (lot 1)
AI summary
This tender concerns managed IT services for user digital environment management (lot 1) for the City of Lyon. A framework agreement is being established with a minimum commitment of €3 million and maximum value of €12 million over the contract duration, with a 4-month ramp-up period following award.
IT managed services providers with proven experience in municipal or large-scale public sector environments, capable of managing user endpoints and related infrastructure at scale.
Suppliers must be capable of delivering comprehensive managed services for user IT environments. Experience with large municipal IT infrastructure and ability to support a complex, distributed user base are essential.
Frequently asked questions
What is this tender about?
This tender concerns managed IT services for user digital environment management (lot 1) for the City of Lyon. A framework agreement is being established with a minimum commitment of €3 million and maximum value of €12 million over the contract duration, with a 4-month ramp-up period following award.
What are the requirements for suppliers?
Suppliers must be capable of delivering comprehensive managed services for user IT environments. Experience with large municipal IT infrastructure and ability to support a complex, distributed user base are essential.
What type of company should bid?
IT managed services providers with proven experience in municipal or large-scale public sector environments, capable of managing user endpoints and related infrastructure at scale.
Who is the buyer?
The buyer is Ville de Lyon.
When does this tender close?
Submissions close on October 7, 2026.
What is the estimated value?
The estimated value is 4,000,000 EUR.
La présente consultation vise la mise en place d'accords-cadres portant sur l'infogérance de l'environnement numérique utilisateur (lot 1) et l'infogérance sur le système d'information de la Ville de Lyon (lot 2). Le lot 2 "Prestation d'infogérance du système d'information de la Ville de Lyon" sera relancé ultérieurement. Lot 1 : accord-cadre mixte avec un montant minimum de 3 000 000 euro(s) HT et un montant maximum de 12 000 000 euro(s) HT pour toute la durée du marché. Période de prise en charge de 4 mois après la notification de l'accord-cadre
Prestations d'infogérance de l'environnement numérique utilisateur (lot 1)
La présente consultation vise la mise en place d'accords-cadres portant sur l'infogérance de l'environnement numérique utilisateur (lot 1) et l'infogérance sur le système d'information de la Ville de Lyon (lot 2). Le lot 2 "Prestation d'infogérance du système d'information de la Ville de Lyon" sera relancé ultérieurement. Lot 1 : accord-cadre mixte avec un montant minimum de 3 000 000 euro(s) HT et un montant maximum de 12 000 000 euro(s) HT pour toute la durée du marché. Période de prise en charge de 4 mois après la notification de l'accord-cadre
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