France – Services aux entreprises: droit, marketing, conseil, recrutement, impression et sécurité – Réception et traitement des appels téléphoniques pour la prise de rendez-vous des parloirs de la MA de Fleury Mérogis

This tender concerns telephone reception and call handling services for scheduling visiting room appointments at Fleury Mérogis penitentiary. The service provider will manage inbound calls and process booking requests for prison visits.

Suppliers must demonstrate experience in call centre operations, customer service, and appointment scheduling systems. Familiarity with penitentiary environments or security-sensitive operations is advantageous.

Service providers specializing in telephone reception, call centre management, or customer support services should apply. Experience with public administration or detention facility operations is preferred.

The buyer is DIRECTION INTERREGIONALE DES SERVICES PENITENTIAIRES DE PARIS.

Submissions close on October 1, 2026.