Prestations de renfort pour le service clientèle de la DOPEA

DeadlineJune 1, 2026 at 10:00 AMClosed 44 days ago

AI summary

This tender concerns reinforcement services for the customer service division of DOPEA, a public entity in Nantes Métropole. The buyer seeks to strengthen its customer-facing operations through supplementary staffing and support services.

#customer service#staffing#nantes métropole#public administration#outsourcing#france
Fit for

Service providers specializing in customer service outsourcing, staffing solutions, or business process support should apply. Experience with public administrations is advantageous.

Key requirements

Suppliers must demonstrate experience in customer service delivery, capacity to provide trained staff, and ability to integrate with existing public-sector operations. Compliance with French public procurement standards is mandatory.

Frequently asked questions

  • What is this tender about?

    This tender concerns reinforcement services for the customer service division of DOPEA, a public entity in Nantes Métropole. The buyer seeks to strengthen its customer-facing operations through supplementary staffing and support services.

  • What are the requirements for suppliers?

    Suppliers must demonstrate experience in customer service delivery, capacity to provide trained staff, and ability to integrate with existing public-sector operations. Compliance with French public procurement standards is mandatory.

  • What type of company should bid?

    Service providers specializing in customer service outsourcing, staffing solutions, or business process support should apply. Experience with public administrations is advantageous.

  • Who is the buyer?

    The buyer is Nantes Métropole.

  • When does this tender close?

    Submissions close on June 1, 2026.

Prestations de renfort pour le service clientèle de la DOPEA

Buyer
Nantes Métropole
Buyer ID: 24440040400129·Service des marchés publics
2 COURS DU CHAMP DE MARS, 44923, Nantes
Body responsible for review procedures
Tribunal administratif de Nantes
Buyer ID: 17440005100010
6 allée de l'île Gloriette B.P.24111, 44041, Nantes

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