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France – Services de prestations – Prestations de renfort pour le service clientèle de la DOPEA - RELANCE

DeadlineAugust 14, 2026 at 10:00 AM30 days left

AI summary

This tender concerns reinforcement services for the customer service department of DOPEA (Nantes Métropole's public services). The contracting authority seeks external service providers to strengthen its customer service capacity and support operations.

#customer service#service reinforcement#nantes métropole#public services#staffing#france
Fit for

Service providers specializing in customer service outsourcing or staffing reinforcement should bid. Companies experienced in supporting municipal or public-sector customer relations are preferred.

Key requirements

Suppliers must have experience in customer service reinforcement, demonstrate service quality capabilities, and be able to integrate with existing operations. Relevant certifications or prior experience in public-sector customer service are advantageous.

Frequently asked questions

  • What is this tender about?

    This tender concerns reinforcement services for the customer service department of DOPEA (Nantes Métropole's public services). The contracting authority seeks external service providers to strengthen its customer service capacity and support operations.

  • What are the requirements for suppliers?

    Suppliers must have experience in customer service reinforcement, demonstrate service quality capabilities, and be able to integrate with existing operations. Relevant certifications or prior experience in public-sector customer service are advantageous.

  • What type of company should bid?

    Service providers specializing in customer service outsourcing or staffing reinforcement should bid. Companies experienced in supporting municipal or public-sector customer relations are preferred.

  • Who is the buyer?

    The buyer is Nantes Métropole.

  • When does this tender close?

    Submissions close on August 14, 2026.

Prestations de renfort pour le service clientèle de la DOPEA

Buyer
Nantes Métropole
Buyer ID: 24440040400129·Service des marchés publics
2 COURS DU CHAMP DE MARS, 44923, Nantes
+33 240994848contact.marches@nantesmetropole.frhttps://metropole.nantes.fr/
Body responsible for review procedures
Tribunal administratif de Nantes
Buyer ID: 17440005100010
6 allée de l'île Gloriette B.P.24111, 44041, Nantes
https://nantes.tribunal-administratif.fr/

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