France – Services de prestations – Prestations de renfort pour le service clientèle de la DOPEA - R2

DeadlineOctober 12, 2026 at 10:00 AMClosed 23 days ago

AI summary

This tender concerns reinforcement services for the customer service department of DOPEA (Nantes Métropole). The buyer seeks external support to strengthen and supplement its existing customer service operations.

#customer service#staffing#reinforcement services#nantes#public administration#france
Fit for

Service providers specializing in customer service outsourcing or reinforcement, staffing agencies with customer service expertise, or consulting firms with public sector experience should apply.

Key requirements

Suppliers must demonstrate experience in customer service delivery, capacity to provide rapid reinforcement support, and ability to meet service standards. Knowledge of public administration customer service protocols is advantageous.

Frequently asked questions

  • What is this tender about?

    This tender concerns reinforcement services for the customer service department of DOPEA (Nantes Métropole). The buyer seeks external support to strengthen and supplement its existing customer service operations.

  • What are the requirements for suppliers?

    Suppliers must demonstrate experience in customer service delivery, capacity to provide rapid reinforcement support, and ability to meet service standards. Knowledge of public administration customer service protocols is advantageous.

  • What type of company should bid?

    Service providers specializing in customer service outsourcing or reinforcement, staffing agencies with customer service expertise, or consulting firms with public sector experience should apply.

  • Who is the buyer?

    The buyer is Nantes Métropole.

  • When does this tender close?

    Submissions close on October 12, 2026.

Prestations de renfort pour le service clientèle de la DOPEA

Buyer
Nantes Métropole
Buyer ID: 24440040400129·Service des marchés publics
2 COURS DU CHAMP DE MARS, 44923, Nantes
Body responsible for review procedures
Tribunal administratif de Nantes
Buyer ID: 17440005100010
6 allée de l'île Gloriette B.P.24111, 44041, Nantes

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