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France – Services d'assistance et de conseils informatiques – CommunIT: Environnement numérique et services utilisateurs: Lot 1 : SERENA (SERvices pour l’Environnement Numérique de l’Agent) Lot 2 : SUMATRA (Support Utilisateurs MutuAlisé TRAnsversal)

AI summary

This tender concerns IT assistance and consulting services for the Paris Administrative Court, split into two lots: SERENA, covering digital environment services for staff, and SUMATRA, providing cross-functional user support services.

#it consulting#user support#paris#france#public sector#helpdesk services#digital environment
Fit for

IT service providers and system integrators with proven capabilities in user support, helpdesk services, and digital infrastructure management should bid.

Key requirements

Suppliers must demonstrate expertise in IT service delivery, user support infrastructure, and digital environment management. Experience supporting administrative or public-sector organizations is expected.

Frequently asked questions

  • What is this tender about?

    This tender concerns IT assistance and consulting services for the Paris Administrative Court, split into two lots: SERENA, covering digital environment services for staff, and SUMATRA, providing cross-functional user support services.

  • What are the requirements for suppliers?

    Suppliers must demonstrate expertise in IT service delivery, user support infrastructure, and digital environment management. Experience supporting administrative or public-sector organizations is expected.

  • What type of company should bid?

    IT service providers and system integrators with proven capabilities in user support, helpdesk services, and digital infrastructure management should bid.

  • Who is the buyer?

    The buyer is Tribunal Administratif de Paris.

  • What is the estimated value?

    The estimated value is 7,350,000 EUR.

CommunIT: Environnement numérique et services utilisateurs: Lot 1 : SERENA (SERvices pour l’Environnement Numérique de l’Agent) Lot 2 : SUMATRA (Support Utilisateurs MutuAlisé TRAnsversal)

Buyer
Tribunal Administratif de Paris
Buyer ID: 17750005500013
7 rue de Jouy, 75004, Paris
+33 0 00 00 00rostan.mbani@sg.social.gouv.frhttps://paris.tribunal-administratif.fr/
Body responsible for review procedures
Tribunal Administratif de Paris
Buyer ID: 17750005500013
7 rue de Jouy, 75004, Paris
+33 0 00 00 00rostan.mbani@sg.social.gouv.frhttps://paris.tribunal-administratif.fr/
Other organization
Ministères sociaux DFAS/SDADD
Buyer ID: 13000680200016·MBANI Rostan
78/84 rue Olivier de Serres, 75015, Paris
+33000000000dfas-dadd-bpcp@sg.social.gouv.fr
Other organization
KLEE CONSEIL & INTEGRATION,
Buyer ID: 75236509800017
LA BOURSIDIERE BP 159 92357 LE PLESSIS ROBINSON, 92357, LE PLESSIS ROBINSON
01 46 29 25 25

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