France – Services d'assistance informatique – Prestations d’assistance aux utilisateurs et exploitation du système d’information
AI summary
This tender concerns IT support services for the Région Nouvelle-Aquitaine, including user assistance and information system operations. The buyer seeks a qualified service provider to deliver comprehensive technical support and maintain the organization's IT infrastructure.
IT service providers specializing in user support and information system operations should apply. Organizations with public sector experience and relevant certifications are preferred.
Suppliers must demonstrate expertise in user support services and IT system operations. Experience with regional public administration IT environments and proven track record in helpdesk and infrastructure management are required.
Frequently asked questions
What is this tender about?
This tender concerns IT support services for the Région Nouvelle-Aquitaine, including user assistance and information system operations. The buyer seeks a qualified service provider to deliver comprehensive technical support and maintain the organization's IT infrastructure.
What are the requirements for suppliers?
Suppliers must demonstrate expertise in user support services and IT system operations. Experience with regional public administration IT environments and proven track record in helpdesk and infrastructure management are required.
What type of company should bid?
IT service providers specializing in user support and information system operations should apply. Organizations with public sector experience and relevant certifications are preferred.
Who is the buyer?
The buyer is Region Nouvelle-Aquitaine.
Prestations d’assistance aux utilisateurs et exploitation du système d’information
Documents not listed
Centre d'assistance de 1er niveau
Exploitation et supervision du système d’information
- PricePrix40%
- QualityValeur Technique55%
- QualityPrise en compte des enjeux environnementaux liés à la réalisation de la prestation5%
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