France – Services d'appui bureautiques – Mise en place de prestations de services Helpdesk et de support informatique de proximité au sein du groupe AG2R LA MONDIALE
AI summary
This tender concerns the establishment of helpdesk and on-site IT support services for the AG2R LA MONDIALE group. The buyer seeks a qualified service provider to deliver comprehensive technical assistance and user support across the organization's IT infrastructure.
IT services companies specializing in helpdesk and desktop support should apply. Organizations with experience providing on-site technical assistance to large corporate groups are preferred.
Suppliers must demonstrate expertise in helpdesk operations, on-site technical support, and user assistance services. Experience with multi-site service delivery and proven capability to manage IT support tickets across enterprise environments is required.
Frequently asked questions
What is this tender about?
This tender concerns the establishment of helpdesk and on-site IT support services for the AG2R LA MONDIALE group. The buyer seeks a qualified service provider to deliver comprehensive technical assistance and user support across the organization's IT infrastructure.
What are the requirements for suppliers?
Suppliers must demonstrate expertise in helpdesk operations, on-site technical support, and user assistance services. Experience with multi-site service delivery and proven capability to manage IT support tickets across enterprise environments is required.
What type of company should bid?
IT services companies specializing in helpdesk and desktop support should apply. Organizations with experience providing on-site technical assistance to large corporate groups are preferred.
Who is the buyer?
The buyer is GIE AG2R.
Mise en place de prestations de services Helpdesk et de support informatique de proximité au sein du groupe AG2R LA MONDIALE
Documents not listed
Lot 1 services d'Helpdesk
Lot 2 support de proximité
Lot 3 support de niveau 2 Workplace
- PriceVoir. Réglement de consultation
- Pricev. Réglement de consultation3%
- Costv. Réglement de consultation
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