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France – Services d'assistance informatique – Assistance aux utilisateurs et exploitation de l'infrastructure informatique

AI summary

This tender concerns IT user assistance and infrastructure management services for ADEME, France's environment and energy efficiency agency. The contract covers helpdesk support, system administration, and operational management of the organization's IT infrastructure.

#it helpdesk#infrastructure management#france#ademe#system administration#public sector
Fit for

IT service providers specializing in helpdesk and infrastructure management should bid. Experience with public administration and ability to meet French regulatory standards are advantageous.

Key requirements

Suppliers must demonstrate expertise in IT helpdesk operations, infrastructure management, and system administration. Experience supporting large public-sector organizations and knowledge of French compliance requirements are expected.

Frequently asked questions

  • What is this tender about?

    This tender concerns IT user assistance and infrastructure management services for ADEME, France's environment and energy efficiency agency. The contract covers helpdesk support, system administration, and operational management of the organization's IT infrastructure.

  • What are the requirements for suppliers?

    Suppliers must demonstrate expertise in IT helpdesk operations, infrastructure management, and system administration. Experience supporting large public-sector organizations and knowledge of French compliance requirements are expected.

  • What type of company should bid?

    IT service providers specializing in helpdesk and infrastructure management should bid. Experience with public administration and ability to meet French regulatory standards are advantageous.

  • Who is the buyer?

    The buyer is ADEME - Agence de l'environnement et de la maîtrise de l'énergie.

  • What is the estimated value?

    The estimated value is 1,766,380 EUR.

Assistance aux utilisateurs et exploitation de l'infrastructure informatique de l'ADEME

Buyer
ADEME - Agence de l'environnement et de la maîtrise de l'énergie
Buyer ID: 38529030900454·MME FOUCHEREAU Alice - Acheteuse
20 avenue du Grésillé, 49004, ANGERS CEDEX 01
02 41 20 42 34alice.fouchereau@ademe.fr
Body responsible for review procedures
Tribunal administratif de Nantes
Buyer ID: 17440005100010
6, allée de l'Ile-Gloriette CS 24111, 44041, Nantes Cedex
0255101002greffe.ta-nantes@juradm.frhttp://nantes.tribunal-administratif.fr/
Other organization
Helpline
Buyer ID: 38198356800043
171 AVENUE GEORGES CLEMENCEAU, 92000, NANTERRE

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