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France – Services d'appui dans le domaine des transports ferroviaires – Prestations de Service en Gare de Nancy et Metz

AI summary

This tender concerns support services for rail transport at Nancy and Metz stations operated by SNCF. The services include assistance for persons with disabilities boarding and alighting trains, as well as reception services and management of lost-and-found areas.

#rail transport#passenger assistance#disabilities access#nancy#metz#lost and found#station services
Fit for

Service providers with expertise in rail passenger assistance and station operations should bid. Companies specializing in accessibility services and customer support are encouraged to apply.

Key requirements

Suppliers must provide trained staff capable of offering assistance to passengers with disabilities and managing lost-and-found facilities. Experience in passenger services at railway stations is required.

Frequently asked questions

  • What is this tender about?

    This tender concerns support services for rail transport at Nancy and Metz stations operated by SNCF. The services include assistance for persons with disabilities boarding and alighting trains, as well as reception services and management of lost-and-found areas.

  • What are the requirements for suppliers?

    Suppliers must provide trained staff capable of offering assistance to passengers with disabilities and managing lost-and-found facilities. Experience in passenger services at railway stations is required.

  • What type of company should bid?

    Service providers with expertise in rail passenger assistance and station operations should bid. Companies specializing in accessibility services and customer support are encouraged to apply.

  • Who is the buyer?

    The buyer is SNCF Gares & Connexions.

Les prestations pour ce marché concernent : - L'accueil, l'aide à la montée et à la descente des trains des Personnes en Situation d'Handicap (PSH), - L'accueil PSH et l'accueil et la gestion des Espaces Objets Trouvés

Buyer
SNCF Gares & Connexions
Buyer ID: 507 523 801 02157
16 AV D IVRY, 75013, paris
00 00 00 00 00ines.jesiek@sncf.frhttp://www.sncf.com/
Body responsible for review procedures
Tribunal judiciaire de Paris
Buyer ID: Tribunal judiciaire de Paris
PARVIS DU TRIBUNAL DE PARIS, 75017, PARIS
00 00 00 00 00ines.jesiek@sncf.frhttps://www.tribunal-de-paris.justice.fr/75
Other organization
Société nationale SNCF
Buyer ID: 552 049 447 76279
2 PL AUX ETOILES, 93210, SAINT-DENIS
00 00 00 00 00ines.jesiek@sncf.frhttp://www.sncf.com/
Other organization
Challancin Accueil et Services
Buyer ID: 42368177400042
95480, PIERRELAYE
0000000000commercial@challancin.fr
Other organization
N'Assist
Buyer ID: 83523162200019
34170, CASTELNAU LE LEZ

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