France – Services d'appui dans le domaine des transports terrestres – Centrale téléphonique de réservation MOOVICITE liée aux offres de transport sur réservation (TSR) du Syndicat Mixte des Transports en commun de l'agglomération clermontoise
AI summary
This tender concerns support services for the MOOVICITE telephone reservation centre, which handles demand-responsive transport (DRT) bookings for the public transport authority in the Clermont-Ferrand agglomeration. The contract covers operational and maintenance services for the reservation platform.
Companies specializing in transport reservation services, call centre operations, or public transport support services should apply. Experience with French transport authorities is advantageous.
Suppliers must have experience managing telephone reservation systems for public transport services, particularly demand-responsive transport operations. Technical competence in call centre management and transport booking systems is essential.
Frequently asked questions
What is this tender about?
This tender concerns support services for the MOOVICITE telephone reservation centre, which handles demand-responsive transport (DRT) bookings for the public transport authority in the Clermont-Ferrand agglomeration. The contract covers operational and maintenance services for the reservation platform.
What are the requirements for suppliers?
Suppliers must have experience managing telephone reservation systems for public transport services, particularly demand-responsive transport operations. Technical competence in call centre management and transport booking systems is essential.
What type of company should bid?
Companies specializing in transport reservation services, call centre operations, or public transport support services should apply. Experience with French transport authorities is advantageous.
Who is the buyer?
The buyer is SMTC AGGLOMERATION CLERMONTOISE.
When does this tender close?
Submissions close on October 13, 2026.
Les prestations sont réglées par des prix forfaitaires
Centrale téléphonique de réservation MOOVICITE liée aux offres de transport sur réservation (TSR) du Syndicat Mixte des Transports en commun de l'agglomération clermontoise
Les prestations sont réglées par des prix forfaitaires
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