France – Services de gestion des installations informatiques – Infogérance du Support Informatique : Centre de services, services de proximité et services logistiques
AI summary
This tender concerns managed IT services for AFPA, including level 1 user support for the organization's information system, on-site IT support services and incident management through field interventions and kiosks, and logistics management of office equipment.
IT services companies specializing in managed IT operations, help desk support, field service delivery, and IT asset logistics management should apply.
Suppliers must be capable of delivering managed IT operations, user support, on-site technical interventions, and equipment logistics management. Experience in IT service delivery and incident response is essential.
Frequently asked questions
What is this tender about?
This tender concerns managed IT services for AFPA, including level 1 user support for the organization's information system, on-site IT support services and incident management through field interventions and kiosks, and logistics management of office equipment.
What are the requirements for suppliers?
Suppliers must be capable of delivering managed IT operations, user support, on-site technical interventions, and equipment logistics management. Experience in IT service delivery and incident response is essential.
What type of company should bid?
IT services companies specializing in managed IT operations, help desk support, field service delivery, and IT asset logistics management should apply.
Who is the buyer?
The buyer is AFPA.
La présente consultation porte sur des prestations d'infogérance des opérations informatiques concernant : Le support de niveau 1 à destination des utilisateurs du SI de l'Afpa, Les services informatiques de proximité en réponse à des demandes et pour le traitement d'incidents : interventions sur site, accueil en kiosques sur site, La gestion logistique des équipements bureautiques,
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Infogérance du Support Informatique : Centre de services, services de proximité et services logistiques
La présente consultation porte sur des prestations d'infogérance des opérations informatiques concernant : Le support de niveau 1 à destination des utilisateurs du SI de l'Afpa, Les services informatiques de proximité en réponse à des demandes et pour le traitement d'incidents : interventions sur site, accueil en kiosques sur site, La gestion logistique des équipements bureautiques,
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