France – Services d'assistance technique informatique – SI Parcours usagers

DeadlineJune 23, 2026 at 11:00 AMClosed 22 days ago

AI summary

This tender concerns technical IT assistance services for the User Journey information system (SI Parcours Usagers) hosted on CNSA's cloud infrastructure. Services include recovery, development, third-party application maintenance, operational upkeep, and ongoing system exploitation.

#it services#cloud infrastructure#application maintenance#system operations#french public sector#cnsa#france
Fit for

IT service providers, systems integrators, or application maintenance specialists capable of supporting mission-critical information systems in a cloud environment should apply.

Key requirements

Suppliers must demonstrate expertise in cloud-hosted application maintenance, system operations, and IT service delivery. Experience with French public-sector IT systems and compliance with CNSA's security and operational standards is expected.

Frequently asked questions

  • What is this tender about?

    This tender concerns technical IT assistance services for the User Journey information system (SI Parcours Usagers) hosted on CNSA's cloud infrastructure. Services include recovery, development, third-party application maintenance, operational upkeep, and ongoing system exploitation.

  • What are the requirements for suppliers?

    Suppliers must demonstrate expertise in cloud-hosted application maintenance, system operations, and IT service delivery. Experience with French public-sector IT systems and compliance with CNSA's security and operational standards is expected.

  • What type of company should bid?

    IT service providers, systems integrators, or application maintenance specialists capable of supporting mission-critical information systems in a cloud environment should apply.

  • Who is the buyer?

    The buyer is CNSA.

  • When does this tender close?

    Submissions close on June 23, 2026.

Le présent accord-cadre a pour objet la reprise, le développement, la tierce maintenance applicative, le maintien en conditions opérationnelles, et l’exploitation des services d’informations (SI) du Parcours Usagers hébergés dans le cloud de la CNSA.

Buyer
CNSA
Buyer ID: 18009256100026
66 avenue du Maine, 75682, Paris cedex 14
Body responsible for review procedures
Tribunal administratif de Paris
Buyer ID: 17750005500013
7 rue Jouy, 75181, Paris cedex 04

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