France – Services informatiques – ASSISTANCE INFORMATIQUE UTILISATEURS
AI summary
This tender concerns the provision of user IT support services for Franceagrimer, including remote assistance, diagnostics and troubleshooting, as well as on-site IT operations such as workstation management, hardware and software deployment.
IT service providers specialising in user support and helpdesk services, capable of delivering both remote and on-site IT assistance and infrastructure management.
Suppliers must have expertise in user IT support, remote assistance systems, and on-site IT operations. Experience with workstation management and software deployment is required.
Frequently asked questions
What is this tender about?
This tender concerns the provision of user IT support services for Franceagrimer, including remote assistance, diagnostics and troubleshooting, as well as on-site IT operations such as workstation management, hardware and software deployment.
What are the requirements for suppliers?
Suppliers must have expertise in user IT support, remote assistance systems, and on-site IT operations. Experience with workstation management and software deployment is required.
What type of company should bid?
IT service providers specialising in user support and helpdesk services, capable of delivering both remote and on-site IT assistance and infrastructure management.
Who is the buyer?
The buyer is Franceagrimer.
When does this tender close?
Submissions close on August 13, 2026.
What is the estimated value?
The estimated value is 1,600,000 EUR.
La présente consultation a pour objet la fourniture de prestations de services d’assistance informatique aux utilisateurs, incluant l’assistance, le diagnostic et le traitement de dysfonctionnements à distance, ainsi que des opérations informatiques de proximité (dont la gestion des masters des postes de travail, la préparation et le déploiement de matériels et de logiciels).
La présente consultation a pour objet la fourniture de prestations de services d’assistance informatique aux utilisateurs, incluant l’assistance, le diagnostic et le traitement de dysfonctionnements à distance, ainsi que des opérations informatiques de proximité (dont la gestion des masters des postes de travail, la préparation et le déploiement de matériels et de logiciels).
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