France – Services informatiques – ASSISTANCE INFORMATIQUE UTILISATEURS

DeadlineAugust 13, 2026 at 09:59 PM18 days left

AI summary

This tender concerns the provision of user IT support services for Franceagrimer, including remote assistance, diagnostics and troubleshooting, as well as on-site IT operations such as workstation management, hardware and software deployment.

#it support#helpdesk services#user assistance#remote support#france#software deployment#it infrastructure
Fit for

IT service providers specialising in user support and helpdesk services, capable of delivering both remote and on-site IT assistance and infrastructure management.

Key requirements

Suppliers must have expertise in user IT support, remote assistance systems, and on-site IT operations. Experience with workstation management and software deployment is required.

Frequently asked questions

  • What is this tender about?

    This tender concerns the provision of user IT support services for Franceagrimer, including remote assistance, diagnostics and troubleshooting, as well as on-site IT operations such as workstation management, hardware and software deployment.

  • What are the requirements for suppliers?

    Suppliers must have expertise in user IT support, remote assistance systems, and on-site IT operations. Experience with workstation management and software deployment is required.

  • What type of company should bid?

    IT service providers specialising in user support and helpdesk services, capable of delivering both remote and on-site IT assistance and infrastructure management.

  • Who is the buyer?

    The buyer is Franceagrimer.

  • When does this tender close?

    Submissions close on August 13, 2026.

  • What is the estimated value?

    The estimated value is 1,600,000 EUR.

La présente consultation a pour objet la fourniture de prestations de services d’assistance informatique aux utilisateurs, incluant l’assistance, le diagnostic et le traitement de dysfonctionnements à distance, ainsi que des opérations informatiques de proximité (dont la gestion des masters des postes de travail, la préparation et le déploiement de matériels et de logiciels).

Buyer
Franceagrimer
Buyer ID: 13000636400017·Service de la Politique et des Stratégies Achats
12 rue Henri ROL TANGUY, 93100, Montreuil
Body responsible for review procedures
Tribunal Administratif de Montreuil
Buyer ID: 130 006 869 00015·Service auprès duquel des renseignements peuvent être obtenus sur l'introduction de recours et Instance chargée des procédures de recours et des procédures de médiation
7 rue Catherine PUIG, 93100, Montreuil

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