France – Services informatiques – ASSISTANCE INFORMATIQUE UTILISATEURS
AI summary
This tender concerns the provision of user IT support services for Franceagrimer, including remote assistance, diagnosis and resolution of technical issues, as well as on-site IT operations such as workstation management, hardware and software deployment and preparation.
IT service providers and systems integrators with proven capability in user support, desktop management, and helpdesk operations should bid.
Suppliers must be able to provide remote and on-site IT support services with expertise in workstation management, software deployment, and technical troubleshooting. Experience in supporting end-users and managing IT infrastructure is essential.
Frequently asked questions
What is this tender about?
This tender concerns the provision of user IT support services for Franceagrimer, including remote assistance, diagnosis and resolution of technical issues, as well as on-site IT operations such as workstation management, hardware and software deployment and preparation.
What are the requirements for suppliers?
Suppliers must be able to provide remote and on-site IT support services with expertise in workstation management, software deployment, and technical troubleshooting. Experience in supporting end-users and managing IT infrastructure is essential.
What type of company should bid?
IT service providers and systems integrators with proven capability in user support, desktop management, and helpdesk operations should bid.
Who is the buyer?
The buyer is Franceagrimer.
When does this tender close?
Submissions close on August 13, 2026.
What is the estimated value?
The estimated value is 1,600,000 EUR.
La présente consultation a pour objet la fourniture de prestations de services d’assistance informatique aux utilisateurs, incluant l’assistance, le diagnostic et le traitement de dysfonctionnements à distance, ainsi que des opérations informatiques de proximité (dont la gestion des masters des postes de travail, la préparation et le déploiement de matériels et de logiciels).
La présente consultation a pour objet la fourniture de prestations de services d’assistance informatique aux utilisateurs, incluant l’assistance, le diagnostic et le traitement de dysfonctionnements à distance, ainsi que des opérations informatiques de proximité (dont la gestion des masters des postes de travail, la préparation et le déploiement de matériels et de logiciels).
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