France – Services relatifs aux logiciels – Mise à disposition, intégration et maintien en conditions opérationnelles d'une solution logicielle de gestion de la relation clients (CRM), fournisseurs et partenaires pour le compte d'un groupement de commande constitue de filiales du groupe action logement
AI summary
This tender concerns the provision, integration and operational maintenance of a CRM (Customer Relationship Management) software solution in SaaS mode for a purchasing consortium of Action Logement group subsidiaries. The contract includes hosting, application maintenance, support services, training, and complementary services as requested by the buyer.
Software service providers and CRM specialists with proven expertise in SaaS delivery, enterprise integration, and managed services. The supplier should have experience with large-scale customer relationship management implementations.
Suppliers must be capable of delivering a CRM solution in SaaS mode with full hosting, maintenance, and support capabilities. Experience in enterprise-level CRM implementation, training delivery, and ongoing operational support is required.
Frequently asked questions
What is this tender about?
This tender concerns the provision, integration and operational maintenance of a CRM (Customer Relationship Management) software solution in SaaS mode for a purchasing consortium of Action Logement group subsidiaries. The contract includes hosting, application maintenance, support services, training, and complementary services as requested by the buyer.
What are the requirements for suppliers?
Suppliers must be capable of delivering a CRM solution in SaaS mode with full hosting, maintenance, and support capabilities. Experience in enterprise-level CRM implementation, training delivery, and ongoing operational support is required.
What type of company should bid?
Software service providers and CRM specialists with proven expertise in SaaS delivery, enterprise integration, and managed services. The supplier should have experience with large-scale customer relationship management implementations.
Who is the buyer?
The buyer is ACTION LOGEMENT IMMOBILIER.
When does this tender close?
Submissions close on June 25, 2026.
What is the estimated value?
The estimated value is 10,000,000 EUR.
Le présent contrat a pour objet de définir les modalités et conditions dans lesquelles le Titulaire fournit à l'Acheteur une solution de gestion de la relation client (CRM) en mode SaaS, incluant l'hébergement, la maintenance applicative et le support, ainsi que des prestations de formation et toute prestation complémentaire expressément prévue ou commandée par l'Acheteur
Mise à disposition, intégration et maintien en conditions opérationnelles d'une solution logicielle de gestion de la relation clients (CRM), fournisseurs et partenaires pour le compte d'un groupement de commande constitue de filiales du groupe action loge
Mise à disposition, intégration et maintien en conditions opérationnelles d'une solution logicielle de gestion de la relation clients (CRM), fournisseurs et partenaires pour le compte d'un groupement de commande constitue de filiales du groupe action logement
Scoring criteria not specified
Computing match…
AI document analysis
We read the tender PDFs and DOCX files and surface key requirements, deadlines, budget and red flags.
Loading…